At a Glance
- Tasks: Lead reporting and governance for UK Operations, transforming complex data into clear insights.
- Company: Join Domestic & General, a dynamic company focused on customer protection and innovation.
- Benefits: Enjoy hybrid work, health plans, discounts, and opportunities for personal and professional growth.
- Other info: Exciting career growth opportunities in a fast-moving environment.
- Why this job: Be part of a creative culture driving transformational change and making a real impact.
- Qualifications: Experience in governance, reporting, and strong analytical skills required.
The predicted salary is between 30150 - 36850 £ per year.
At Domestic & General, we're committed to helping customers protect the technology and appliances they rely on every day. As we continue to evolve and strengthen our UK Operations function, we're looking for an experienced Reporting & Governance Manager to help drive visibility, accountability and informed decision-making across the business.
About You
We're looking for a highly organised and influential professional with experience in governance, business management, PMO or executive reporting environments. You'll be confident working with senior stakeholders, comfortable navigating complex information and able to balance attention to detail with strategic thinking.
To be successful in this role, you will have:
- Strong governance, reporting, PMO or business management experience.
- Excellent written communication skills with the ability to create executive-level reporting and presentations.
- Strong analytical skills and the ability to distil complex information into clear insights and recommendations.
- Experience managing stakeholders across multiple business functions.
- Confidence to challenge constructively and drive accountability.
- A continuous improvement mindset, with experience improving processes, governance or management information.
The Role
Reporting into the Senior Manager, Business Management & Governance, you'll play a central role in delivering effective reporting and governance across UK Operations. You'll ensure senior leaders have access to high-quality insight, robust governance processes and clear visibility of priorities, risks, actions and performance.
Working closely with operational leaders and partner functions, you'll bring together complex information from multiple sources, transforming it into clear, concise and meaningful reporting that supports strategic decision-making.
What you'll be doing:
- Leading the end-to-end production of UK Operations reporting for senior leaders and governance forums.
- Producing and quality assuring executive papers, presentations, briefings and board-ready materials.
- Managing governance forums, including planning cycles, agendas, paper submissions and meeting administration.
- Maintaining oversight of actions, decisions, dependencies and escalations, ensuring timely follow-through and accountability.
- Consolidating operational, risk, compliance, regulatory and customer information into clear, insight-led narratives.
- Challenging data quality, highlighting gaps and driving improvements in reporting standards and governance controls.
- Identifying opportunities to simplify, standardise and automate reporting processes to improve efficiency and data quality.
- Supporting key business initiatives and cross-functional programmes through effective governance and coordination.
Working for us, works for you
Personal and Professional growth is encouraged, with Internal Mobility programmes providing networking opportunities and Leadership development programmes. Work-Life balance with a hybrid role / Health Cash Plan / Instant discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards. Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends.
The culture at Domestic & General is creative, fast-moving and exciting as we’re going through a period of transformational change where customers are at the heart of everything we do... do not miss out on an opportunity to be part of both our culture and growth, apply now!
Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.
At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.
Operations Coordinator employer: Domestic & General Group
At Domestic & General, we pride ourselves on being an exceptional employer, offering a dynamic work culture in our Wimbledon office that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training opportunities and a clearly defined career progression path, alongside a competitive salary and extensive benefits package that prioritises health and wellbeing. Join us to be part of a forward-thinking team where your contributions directly impact business performance and strategic decision-making.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Coordinator at Domestic & General Group!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Domestic & General Group or be willing to refer you for that Operations Coordinator position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Domestic & General Group who’s on the lookout for their next Operations Coordinator star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Coordinator role at Domestic & General Group!
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Domestic & General Group. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Domestic & General Group
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Domestic & General Group. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
