At a Glance
- Tasks: Lead forecasting and capacity planning to drive operational excellence.
- Company: Join a dynamic team at Domestic & General, a trusted provider for over 100 years.
- Benefits: Enjoy hybrid work, health plans, discounts, and career growth opportunities.
- Other info: Be part of a creative culture focused on innovation and customer satisfaction.
- Why this job: Make a real impact in a fast-paced, transformative environment.
- Qualifications: Experience in workforce planning and strong analytical skills required.
The predicted salary is between 45000 - 55000 £ per year.
We’re looking for a Senior Resource Planning Analyst to take ownership of forecasting, capacity planning, and strategic workforce insight across our multi‐channel operation.
If you thrive in an analytical environment, enjoy influencing senior leaders, and take pride in building models that drive operational excellence, this is an exciting opportunity to make a visible impact.
About You
- Strong experience in workforce planning, demand forecasting, or resource modelling within an operational environment.
- Proficiency with Erlang staffing models and advanced Excel usage.
- Ability to translate complex data into clear business recommendations.
- Confident communication skills and experience presenting to senior stakeholders.
- A continuous improvement mindset with strong attention to detail.
- Ability to work independently while collaborating effectively within a wider planning function.
The Role
In this senior analytical role, you’ll lead the creation of accurate workload forecasts, build robust staffing models, and guide strategic conversations across the business. You’ll also be responsible for maintaining the integrity of our resource planning toolsets and ensuring that decision‐makers across the organisation have the insight they need to plan effectively.
- Demand Forecasting: Own the development and maintenance of multi‐channel demand forecasts, using historical trends and business intelligence to predict workload with accuracy.
- Capacity Modelling: Run and maintain monthly Erlang‐based models to produce precise FTE requirements aligned to forecasted demand.
- Stakeholder Presentation: Lead structured forecast review sessions with senior stakeholders, presenting assumptions, risks, and staffing recommendations with clarity and confidence.
- Variance Governance: Conduct in‐depth Forecast‐vs‐Actual analyses to identify behavioural or performance shifts requiring model recalibration.
- Strategic Reporting: Produce high‐level planning packs that outline recruitment needs, attrition trends, operational risks, and key workforce insights for senior management.
- Model Integrity: Safeguard the structure, accuracy, and version control of Excel‐based resource planning tools to ensure reliability and consistency.
Working for us, works for you
- Personal and Professional growth is encouraged, with Internal Mobility programmes providing networking opportunities and Leadership development programmes.
- Work-Life balance with a hybrid role / Health Cash Plan / Instant discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards.
- Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends.
The culture at Domestic & General is creative, fast-moving and exciting as we’re going through a period of transformational change where customers are at the heart of everything we do.
Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.
At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.
For over 100 years, Domestic & General has been a trusted provider of aftercare for domestic appliances for over 16 million customers. You'll have tailored support and training throughout your time at Domestic & General, allowing clear career progression in the direction you choose. We're transforming a 100-year-old business into a tech-driven platform with a global reach. But to do that, we'll need a range of skills from all walks of life. Think you can help?
Senior Resource Planning Analyst in Nottingham employer: Domestic & General Group
Domestic & General is an exceptional employer that fosters a culture of creativity and innovation, particularly in the dynamic role of Senior Resource Planning Analyst. With a strong emphasis on personal and professional growth, employees benefit from internal mobility programmes and leadership development opportunities, all while enjoying a healthy work-life balance through hybrid working arrangements. The company's commitment to employee well-being is further enhanced by a range of benefits, including health cash plans and discounts, making it an attractive place for those seeking meaningful and rewarding employment.
Contact Details:
Domestic & General Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Resource Planning Analyst in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for landing a role at Domestic & General.
✨Tip Number 2
Prepare for those interviews! Research the company culture and be ready to discuss how your skills in forecasting and capacity planning can make a real impact. Show them you’re not just another candidate, but the one they need!
✨Tip Number 3
Practice your presentation skills. Since you'll be presenting to senior stakeholders, it’s crucial to communicate your insights clearly and confidently. Maybe even do a mock presentation with a friend to get feedback!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back!
We think you need these skills to ace Senior Resource Planning Analyst in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Resource Planning Analyst role. Highlight your experience in workforce planning and demand forecasting, and don’t forget to mention your proficiency with Erlang staffing models and Excel!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've influenced senior leaders and driven operational excellence in previous positions.
Showcase Your Analytical Skills:Since this role is all about analysis, make sure to showcase your analytical skills in your application. Talk about how you've translated complex data into clear business recommendations and any experience you have with variance governance.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Domestic & General Group
✨Master the Numbers
As a Senior Resource Planning Analyst, you'll need to showcase your analytical skills. Brush up on Erlang staffing models and advanced Excel techniques before the interview. Be ready to discuss how you've used these tools in past roles to drive operational excellence.
✨Know Your Forecasts
Familiarise yourself with demand forecasting methods and be prepared to explain how you’ve developed and maintained forecasts in previous positions. Bring examples of how your insights have influenced decision-making at a senior level.
✨Communicate with Confidence
Since you'll be presenting to senior stakeholders, practice articulating complex data into clear business recommendations. Use mock presentations to refine your delivery and ensure you can confidently discuss assumptions, risks, and staffing recommendations.
✨Showcase Continuous Improvement
Demonstrate your continuous improvement mindset by sharing specific examples of how you've identified and implemented changes in resource planning processes. Highlight your attention to detail and how it has contributed to model integrity and accuracy in your previous roles.
