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- Tasks: Drive process improvement and foster a culture of continuous improvement across the business.
- Company: Join Domestic & General, a leader in operational excellence.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing processes and influencing change.
- Qualifications: Experience in process mapping and a Lean Six Sigma Green Belt certification.
- Other info: Dynamic role with opportunities to lead cross-functional teams.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid – occasional travel to our Nottingham office
Job Type: Full-time, Permanent
At Domestic & General, we’re always looking for smarter ways to work. As our new Operational Excellence Principal, you’ll play a key role in driving process improvement and embedding a culture of continuous improvement across the business.
- Monitor initiative progress, track key performance indicators (KPIs), and ensure alignment with strategic objectives and regulatory requirements.
- Utilise advanced data analysis and interpretation skills to inform decision-making and improvement strategies.
- Communicate effectively at all levels of the organisation, with the ability to influence and engage stakeholders.
- Act as deputy for the Operational Excellence Manager when required.
Qualifications:
- Extensive experience in process mapping (ideally BPMN 2.0)
- 3–5 years in a process improvement role, leading cross-functional teams
- Certified Lean Six Sigma Green Belt
- Proven ability to apply Lean Six Sigma methodologies, including Value Stream Mapping, TIM WOODS, FMEA, and 5 Whys.
- Strong communication skills—able to simplify complex information
- Customer-centric mindset with a passion for continuous improvement
- Solid project management experience, with a track record of delivering initiatives on time and within scope.
- Skilled in stakeholder management and influencing at all levels
- Deep understanding of operational environments, including contact centres and regulated industries
Operational Excellence Principal in Nottingham employer: Domestic & General Group
Contact Detail:
Domestic & General Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Excellence Principal in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current employees at Domestic & General on LinkedIn. Ask them about their experiences and any tips they might have for landing the Operational Excellence Principal role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by brushing up on your Lean Six Sigma methodologies. Be ready to discuss how you've applied these in past roles, especially around process mapping and improvement. We want to see your passion for continuous improvement shine through!
✨Tip Number 3
Showcase your communication skills! During interviews, simplify complex information and demonstrate how you can engage stakeholders effectively. Remember, it's all about making your ideas accessible and relatable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Domestic & General.
We think you need these skills to ace Operational Excellence Principal in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Excellence Principal role. Highlight your experience in process improvement and any relevant certifications like Lean Six Sigma. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve driven process improvements or influenced stakeholders in previous roles. This helps us see the impact you can bring to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about continuous improvement and how your background makes you a great fit for us. Keep it engaging and concise, and don’t forget to mention your customer-centric mindset!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Domestic & General Group
✨Know Your Process Mapping Inside Out
Make sure you brush up on your process mapping skills, especially BPMN 2.0. Be ready to discuss specific examples of how you've used these skills in past roles, as this will show your practical experience and understanding of the methodologies.
✨Showcase Your Lean Six Sigma Expertise
Since a Lean Six Sigma Green Belt is a must-have, prepare to talk about your experiences applying these methodologies. Bring examples of projects where you used Value Stream Mapping or FMEA, and be ready to explain how these contributed to process improvements.
✨Communicate Like a Pro
Strong communication skills are key for this role. Practice simplifying complex information into clear, concise points. You might even want to prepare a few scenarios where you successfully influenced stakeholders or engaged teams to drive change.
✨Demonstrate Your Customer-Centric Mindset
Be prepared to discuss how your approach to operational excellence has always kept the customer in mind. Share examples of how your initiatives have improved customer satisfaction or streamlined processes to enhance the customer experience.
