At a Glance
- Tasks: Handle customer complaints and ensure fair resolutions while following guidelines.
- Company: Domestic & General Group, a leader in customer service.
- Benefits: Earn a monthly bonus, enjoy 33 days holiday, and access staff perks.
- Other info: Hybrid role with training on site and great career development opportunities.
- Why this job: Make a difference by resolving customer issues in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Domestic & General Group in the Nottingham area is hiring a Complaints Handler on a permanent, full-time basis.
You will be the first point of contact for insurance and service-related complaints, aiming for fair and timely resolutions while upholding Treating Customers Fairly (TCF) and FCA guidelines.
The role is a hybrid setup with 37.5 hours per week, training on site, and an opportunity to earn a monthly discretionary bonus, plus 33 days holiday and various staff perks.
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Hybrid Complaints Specialist — Customer Resolution in Nottingham employer: Domestic & General Group
Domestic & General Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration across its EU locations. Employees benefit from comprehensive career development opportunities, competitive remuneration, and the chance to make a significant impact in a transformative environment. Join us to be part of a forward-thinking team that values your contributions and supports your professional growth.
Contact Details:
Domestic & General Group Recruitment Team
