At a Glance
- Tasks: Ensure high-quality care standards and support staff development in a dynamic environment.
- Company: Join one of Northern Ireland's leading Domiciliary Care companies.
- Benefits: Enjoy a competitive hourly rate, joining bonus, and comprehensive training.
- Other info: Permanent role with excellent career progression and support from management.
- Why this job: Make a real difference in clients' lives while advancing your career.
- Qualifications: 1 year of domiciliary care experience and a full driver's licence required.
The predicted salary is between 15.13 - 15.13 £ per hour.
Location: Ards & Comber
Job Type: Full-time | Role: Permanent | Hours: 39 hours per week | Annual Leave: 5.6 weeks pro rata
Hourly Rate: £15.13 per hour | Joining Bonus: £500 paid after 3 months in role.
Benefits:
- £500 Joining Bonus – paid after 3 months in your role
- Excellent pay rate: £15.13 per hour
- Generous weekday and weekend On‑Call Rate
- Enhanced Bank Holiday Rate
- Mileage allowance: 30p per mile
- Permanent Contract (no zero‑hours)
- Free tunic supplied
- Company Pension
- Access to our Employee Mental Health Support Line
- Paid and ongoing comprehensive training
- Further education opportunities
- A mobile phone will be provided for work purposes
- Career progression opportunities
- Support from Management
- Working with one of the largest and most successful Domiciliary Care companies in Northern Ireland
Responsibilities:
- Ensuring a high standard of service is being delivered and all statutory requirements are met.
- Reporting any client care issues in relation to health and safety and assist with resolution.
- Providing care to clients when required.
- Training and development of staff, including supporting new staff in the successful completion of their probationary period and encouraging career development within the Company.
- Liaising with clients and families and attending client reviews as required.
- Monitoring the required standard of care being delivered in the community.
- Rotational on‑call duty when the office is closed (including bank holidays).
- Completion of records to the required standard.
- Office cover when required.
- Attend weekly update meetings with the Co‑ordinator.
- Comply with company policies and procedures and legislative guidelines.
- Maintain NISCC registration.
Essential Criteria:
- Minimum of 1 year of domiciliary care experience.
- Enhanced Access NI clearance.
- Full driver’s licence and access to a car with insurance in connection with business use.
- Mobile phone.
- Applicants must live within a 10‑mile radius of Head Office due to the on‑call nature of this role.
- NISCC registered.
- Availability between the hours of business (7 am – 11 pm approx.).
Desirable Criteria:
- NVQ Level 2 in Care.
- Supervisory Experience.
- ICT Experience.
Optimum Care is an Equal Opportunities Employer. The Company operates a No Smoking Policy. A satisfactory Enhanced Access NI check will be required for this post.
Quality Assurance Officer – Ards & Comber in Newtownards employer: Domestic Care
Optimum Care is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. As a Quality Assurance Officer in Bangor, you will benefit from ongoing training and clear pathways for career progression, all while making a meaningful impact on the lives of clients in your community.
