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- Tasks: Execute service operations and improve work instructions while ensuring customer satisfaction.
- Company: Join a leading company in the oil and gas industry with a focus on safety and innovation.
- Benefits: Enjoy private medical insurance, pension plans, and a supportive employee assistance programme.
- Other info: Dynamic role with opportunities for training and career advancement.
- Why this job: Make a real impact by enhancing customer relationships and driving organic growth.
- Qualifications: Bachelor's or Master's in Chemicals or Engineering; experience in oil and gas is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities:
- Accountable for safely executing service operations at expert level including trials in line with given standards and defined scope.
- Execute defined service tasks self-responsibly while adhering to given work instructions.
- Support to create and improve work instructions.
- Document and report defined scope of work conduct (KPI performance) reviews with customers.
- Create and communicate performance reports and recommendations to customers.
- Troubleshoot service situations and handle objections professionally.
- Achieve customer satisfaction and ensure all business and service activities meet/exceed customer KPIs.
- Capture and share customer insights and opportunities for new projects to support organic growth.
- Extend customer relationships at all technical and operational levels.
- Compliance & Safety: ensure adherence to given standards, promote a safety culture, ensure implementation of competency framework and on-time execution of required trainings.
- Onboard and train Technical Field Service team.
Requirements:
- Bachelor or Masters Degree in Chemicals or Chemical/Petroleum Engineering.
- Optional with proven experience: Chemical Technician or Oil and Gas Technician.
- 5-10 years of experience in the oil and gas field and/or laboratory.
- Communication skills: communicate effectively with team and various customer stakeholders.
- Problem-solving skills and handling of objections.
- Inspiring customer confidence delivering results and meeting customer expectations.
Benefits:
- Employee Assistance Program.
- Private Medical Insurance.
- Long Service Awards.
- Pension Plan.
- Employee Referral Program.
- Parental Leave.
- Buy Sell Holiday Policy.
Clariant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, protected veteran status, disability, or any other status protected by law.
Service Specialist in Aberdeen employer: Domain nicht eingerichtet
Contact Detail:
Domain nicht eingerichtet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Specialist in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to your connections in the oil and gas industry, especially those who might know about openings for Service Specialists. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your problem-solving skills. Think of examples from your past experience where you’ve successfully handled objections or improved service operations. We want to see how you can inspire confidence in customers!
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews, be clear and concise when discussing your experiences. Remember, it’s all about building relationships with customers and team members alike.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings, including those for Service Specialists, right at your fingertips.
We think you need these skills to ace Service Specialist in Aberdeen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Specialist role. Highlight your experience in the oil and gas field, especially any relevant projects or KPIs you've worked on. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us achieve customer satisfaction. Don't forget to mention your problem-solving skills and ability to handle objections.
Showcase Your Communication Skills: Since communication is key in this role, make sure to demonstrate your ability to communicate effectively in your application. Whether it's through your CV, cover letter, or any additional documents, let us see how you can inspire confidence in customers and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Domain nicht eingerichtet
✨Know Your Stuff
Make sure you brush up on your knowledge of chemical engineering and the oil and gas industry. Be ready to discuss your past experiences and how they relate to the responsibilities of a Service Specialist. This will show that you’re not just qualified, but genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific situations where you had to troubleshoot or handle objections. This will demonstrate your ability to think on your feet and reassure the interviewers that you can maintain customer satisfaction even in tough situations.
✨Communicate Effectively
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror. This will help you convey your ideas effectively and build rapport with the interviewers.
✨Emphasise Safety and Compliance
Familiarise yourself with safety standards and compliance regulations relevant to the oil and gas sector. Be prepared to discuss how you’ve promoted a safety culture in your previous roles. This will highlight your commitment to safety and your understanding of its importance in service operations.