Marketing Executive Apprentice

Dolphin is a world leader in software for people who are blind, partially sighted and neurodiverse with a distribution channel in over forty countries. Our software makes a real difference to our customers, helping individuals to get online and connect with family and friends, helping students to fully engage and succeed in education and helping employees to excel in a variety of work settings.

We are looking for a creative, organised, and enthusiastic individual who can communicate effectively with diverse audiences to join our marketing team. In this role, you will help create compelling digital content that builds brand awareness and drives sales. You will support the delivery of campaigns that showcase innovative technology products and solutions — from crafting engaging social media content to assisting with blogs posts, email newsletters, product launches, and digital assets. This role offers an excellent opportunity to gain hands-on marketing experience while working towards a marketing qualification. Dolphin believes in providing real responsibility from day one, and you will play a key role within the team, contributing to impactful campaigns that support business growth.

Responsibilities:

• Support the planning, scheduling and delivery of targeted marketing campaigns.
• Assist with managing and updating website content.
• Source, create, edit and publish marketing content for social media, email and offline use.
• Maintain accurate marketing data and assets within the CRM.
• Help monitor and evaluate content performance and campaign results.
• Provide administrative support for marketing activities, including webinars, events, PPC, PR, and partner initiatives.
• Assist with market research and contribute customer insights to help improve Dolphin products and services.
• Develop strong knowledge of customer needs and Dolphin software solutions, contributing insights to support continuous improvement.

Skills and Experience:

• Minimum of 5 X GCSEs grades 9-5 (A-C) including English and Maths.
• Strong written skills to produce suitable and engaging content for different audiences.
• Strong organisational skills.
• High level of proficiency with Microsoft Office.
• Experience with social media.

The following would be advantageous but are not essential:

• Knowledge of assistive technologies.
• Understanding of digital accessibility principles and best practices.
• Experience with CRM systems such as HubSpot.

Personal characteristics:

We are looking for people who are self-motivated, enthusiastic, and results driven. You should seek responsibility, demonstrate effective decision-making skills and be comfortable working under your own initiative. You will need to be organised and methodical in your approach to work, and able to concentrate on detail, with a high degree of quality control. Communication and team working skills are essential to contribute to productive teams. You should be customer focused and demonstrate commercial awareness. Delight the customer. Be keen to learn, share your ideas and support change. Everyone at Dolphin is expected to work in the spirit of our ethos of inclusivity.

Training provided:

Other benefits:

• 23 days paid annual leave, plus national holidays and offices closed between Christmas and New Year.
• Flexible and hybrid workplace: you choose which days to work from home and which days to work from the office.
• Convenient central location: close to M5 motorway with free onsite parking.
• Casual dress code.
• Generous maternity, paternity and adoption pay.
• Contemporary parental leave policy.
• Occupational sick pay scheme and additional paid time off for appointments.
• Annual salary reviews.
• Workplace Mental Wellbeing policy including additional day leave for Wellbeing Day.
• Health Cash Plan options available for you, your partner and dependents.

We are a Disability Confident Employer and we encourage applications from people with disabilities. As a Mindful Employer we have committed to working towards better mental health in the workplace.

Want to apply? Please submit your CV with a covering letter using our online application form, or send by email to HR@yourdolphin.com. Make sure you've read about our recruitment process so you know what to expect once your application has been received. We endeavour to provide a fully inclusive and accessible recruitment process - please contact us if you have any questions or require any adjustments to our recruitment process. We can supply all documentation explaining the vacancy and the recruitment process in different formats including written, braille, large print, MP3 and ePub.