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- Tasks: Support clients in Film, TV, and Commercial sectors from start to finish.
- Company: Join a dynamic team in the exciting world of media production.
- Benefits: Enjoy flexible hours, a collaborative environment, and opportunities for growth.
- Why this job: Be part of a creative industry, build relationships, and make an impact.
- Qualifications: Experience in media preferred; strong communication and teamwork skills essential.
- Other info: Willingness to work extra hours when needed is a plus.
The predicted salary is between 21600 - 36000 £ per year.
The Junior Account Manager will be a part of a team and act as the points of contact for the Company’s Feature Film, TV and Commercial clients. The key purpose of the role is to assist with the management of customer accounts from the initial phone call through to final approval of invoices. The role requires excellent customer service skills to ensure all aspects of the account are handled in a professional and personal manner. The Junior Account Manager will also work with the wider Sales team in procuring new business and maintaining on-going relationships with clients and crew.
Key Duties
- Assisting building and maintaining relationships with existing client base.
- Answering phone calls and responding to emails in a professional and timely manner.
- Working alongside the Account Managers to manage productions from start to finish.
- Use of Company’s electronic job management systems.
- Assisting with closing down productions in a timely manner ensuring all missing and damaged items have been agreed and invoiced.
- Completing other tasks as requested by the Sales team leader and wider Sales Team.
- Work additional hours when required to ensure daily tasks are complete and all client emails have been replied to.
Essential Position Competencies and Requirements
- Industry experience preferred in Film, Television and Commercial lighting equipment rental and sales.
- Strong business acumen.
- Enthusiastic and highly motivated.
- Professional and work well under pressure in an unpredictable industry.
- Strong attention to detail.
- Ability to manage own workload efficiently and meet strict deadlines.
- Ability to work well with others and contribute to a positive environment.
- Excellent verbal and written communication skills are crucial.
- Strong track record of building and managing customer relationships.
- A good knowledge of Microsoft Office and Excel.
- Willingness to go above and beyond to get the job done.
Junior Account Manager employer: Dolphin Stone Consultancy Ltd
Contact Detail:
Dolphin Stone Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager
✨Tip Number 1
Familiarise yourself with the film, TV, and commercial industry. Understanding the specific needs and challenges of clients in this sector will help you engage more effectively during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with professionals in the industry. Attend relevant events or join online forums to connect with people who work in account management or related fields. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your customer service skills in conversations. Be prepared to discuss specific examples of how you've successfully managed client relationships or resolved issues in previous roles, as this is crucial for a Junior Account Manager.
✨Tip Number 4
Demonstrate your ability to work under pressure. Prepare to share experiences where you managed tight deadlines or handled multiple tasks simultaneously, as this will highlight your suitability for the fast-paced environment at StudySmarter.
We think you need these skills to ace Junior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and account management, particularly in the film, television, or commercial sectors. Use specific examples to demonstrate your skills in building and maintaining client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the industry and how your skills align with the job requirements, especially your ability to work under pressure and manage workloads efficiently.
Highlight Communication Skills: Since excellent verbal and written communication skills are crucial for this position, provide examples in your application that demonstrate your ability to communicate effectively with clients and team members.
Showcase Attention to Detail: In your application, emphasise your strong attention to detail. You could mention specific instances where your meticulousness has positively impacted a project or client relationship, which is vital for managing accounts and invoicing.
How to prepare for a job interview at Dolphin Stone Consultancy Ltd
✨Showcase Your Customer Service Skills
As a Junior Account Manager, you'll be the face of the company for clients. Be prepared to discuss your previous experiences in customer service and how you handled challenging situations. Highlight your ability to maintain professionalism while being personable.
✨Demonstrate Your Team Spirit
This role involves working closely with the Sales team and other departments. Be ready to share examples of how you've successfully collaborated with others in past roles. Emphasise your enthusiasm for contributing to a positive team environment.
✨Know the Industry
Familiarise yourself with the film, television, and commercial lighting equipment rental industry. Research recent trends or notable projects. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you manage client relationships. Think of specific scenarios where you had to resolve issues or meet tight deadlines, and be ready to explain your thought process and outcomes.
