At a Glance
- Tasks: Support the Service Manager in running a care home and supervising staff.
- Company: Dolphin Homes Ltd, a caring and supportive environment.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to promoting independence and dignity.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care and team management; relevant qualifications preferred.
The predicted salary is between 32283 - 39457 £ per year.
Job Description Deputy Manager Dolphin Homes Ltd Havant PO9 £16.05 an hour
IMPORTANT NOTICE: We are unable to provide work sponsorships or accommodate visa switches.
Job Description for Deputy Manager
As a Deputy Manager it is recognised that there is more responsibility to support the service manager with the day to day running of the service.
This includes running the home in their absence to allow them to perform additional duties.
To support the Service Manager in the day to day operation of the service, deputising as directed in their absence and to be responsible for the direct supervision and line management of support staff and any other staff as required by the respective service.
Responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people we support.
To ensure that all safeguarding responsibilities are implemented in line with the organisations safeguarding and whistleblowing policies and procedures.
Person specification Essential requirements
- A level of professional development and registration as indicated by purchaser, regulator or Dolphin Homes(this may include level 5 leadership in health and social care qualification), dependant on location.
- To have experience of providing direct personal and social care.
- To have experience of communicating with professionals and other agencies.
- To have a thorough understanding of assessing personal support needs and how to write and review comprehensive personalised support plans to include risk assessment.
- To have a first aid qualification would be advantageous.
- To have experience of managing a team of support staff.
- To have experience of working with people who have physical and/or learning disabilities.
- Knowledge of health and safety.
- To be able to work flexibly in accordance with rostered hours.
- To participate in the on‑call rota as required.
- To have experience of managing a budget.
- To have a genuine commitment to the values and ethos of Dolphin Homes.
- It is expected that staff will become fully conversant and maintain their proficiency in the use of PROACT SCi Pr UK.
- To maintain training appropriate to role.
Key responsibilities
- To ensure that person centred plans for people we support are assessed, planned, evaluated and implemented, consulting with and involving the person, as well as relevant others (e. g. family, support staff, health and social care professionals) where appropriate.
- To manage the rota effectively and within the budget and safe staffing levels.
- To be responsible for managing a team of support staff including daily and formal supervision, as required.
- To ensure the provision and maintenance of a high quality, efficient service delivery which promotes independence by leading through example.
- To delegate and allocate duties to support staff ensuring that guidance and supervision are given, constantly monitoring skills and identifying training needs.
- To oversee the monitoring of teamwork areas and work practices to ensure safety and relevant legislation, policies, standards and guidance are followed and met.
- To oversee the ongoing assessment of peoples needs (including assessment of new admissions) and to organise and manage the shift to ensure that the appropriate support is delivered; observing any change in their health and wellbeing and ensuring this managed and recorded in an appropriate and timely way.
- To oversee and audit the ordering, safe storage and administration of medicines.
- To ensure people are supported with their physical care, personal hygiene needs and daily life tasks and skills as identified in their person centred plan (PCP), ensuring that their independence is preserved and developed as far as possible and affording appropriate levels of privacy and dignity.
- To ensure the support provided for people complies with the standards of care required by Dolphin Homes, the registering authority, and good practice.
- Deputy Managers will also be expected to facilitate/ empower people to become involved in aspects of the running of the service.
- To be aware of the health and well‑being of each person we support and to make appropriate referrals to other professionals/agencies as required.
- To support and facilitate communication with their relatives, friends, professionals and other members of staff, in order to ensure the continuity of quality and safety in the provision of support.
- To assist in the recruitment and induction of all new staff at the service.
- To contribute to an effective programme of training, staff development and appraisal, including the maintenance of accurate records.
- To undertake formal line management of staff as required in accordance with Dolphin Homes policy and regulatory requirements.
- To work in partnership with others including colleagues in other teams at the service and wider organisation, as well as liaising with external health and social care professionals as required.
- To participate in the on‑call procedures required at the service.
- To be conversant with the financial constraints within the service and contribute towards the management of the overall budget.
- To be fully conversant in the implementation of Dolphin Homes complaints, grievance and disciplinary policies and procedures.
- To ensure infection control procedures are followed in line with Dolphin Homes quality assurance framework.
- To comply with all health and safety policies and procedures.
- To comply with Dolphin Homes and any local safeguarding and mental capacity act (MCA) policies and procedures.
- To work within the regulatory compliance requirements applicable at the respective service.
- To maintain an awareness of individual risk assessments relating to specific support needs, for example, dysphagia, mobility and safety.
- To participate in supervision, staff meetings and training activities (including updates), etc. as required, sometimes off‑site and out of normal hours.
- To undertake additional responsibilities as requested by the Service Manager following the successful completion of specific training and personal skills development.
- To undertake any other reasonable duties as requested.
Key competencies and skills
- Demonstrate an empathetic and caring approach ensuring that dignity and respect is maintained.
- Demonstrate sound observational skills to identify potential or actual changes in health status of the individual.
- To have knowledge of people we support self-advocacy and empowerment.
- To be able to train, coach, motivate and develop staff.
- To have good interpersonal skills, able to communicate with people at all levels.
- To have good verbal and written communication skills in English and a good level of numeracy to be able to maintain accurate records.
- To have knowledge of health and safety procedures.
- To have well developed IT skills in standard Microsoft packages.
- Able to work under own initiative within role boundaries and as an effective team member being able to prioritise own workload and that of others, delegating work and prioritising activities as required.
- Able to work unsupervised, and to use initiative.
- Discreet and able to maintain confidentiality.
- To have an understanding of data protection and information governance
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Deputy Manager in Southampton employer: Dolphin Homes
At Myrtle Cottage, we pride ourselves on being an exceptional employer, offering a nurturing and supportive work environment where compassion and dedication are at the forefront of our mission. Our team enjoys flexible working hours, ongoing training opportunities, and a strong emphasis on personal and professional growth, all while making a meaningful impact in the lives of individuals with learning and physical disabilities. Join us in a role that not only provides job satisfaction but also fosters a sense of community and belonging in a rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Southampton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Dolphin Homes.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Dolphin Homes!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Dolphin Homes, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Dolphin Homes or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Deputy Manager in Southampton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Dolphin Homes:Before hitting send, make sure to tailor your application specifically to Dolphin Homes! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Dolphin Homes
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
