Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers and manage daily store operations while keeping everything neat and tidy.
- Company: Join the Dollar Tree team, a leader in retail with a friendly atmosphere.
- Benefits: Enjoy health insurance, retirement plans, educational assistance, and more perks!
- Why this job: Gain valuable experience in customer service and retail while making a difference.
- Qualifications: High school diploma preferred; previous customer service experience is a plus.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Customer Service Associate II role at Dollar Tree Stores.
Your Role
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. You will be fully cross-trained to support the cash register and able to switch to front-end duties as needed.
Responsibilities
- Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
- Merchandising and stocking as needed.
- Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
- Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
- Managing sales transactions while working assigned cash register.
- Maintaining security of cash and protecting company assets.
- Other duties as assigned.
Your Skills and Experience
- High school diploma or equivalent is preferred.
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
- Ability to follow instructions and interpret operational documents is required.
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
- Excellent customer service and relationship management skills are required.
- Strong organizational and communication skills are required.
- Strong problem-solving and decision-making skills are required.
- High level of integrity is required.
- Proficiency in basic math for cash accounting is required.
Your Perks and Benefits
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
- Employee Assistance Program.
- Retirement plans.
- Educational Assistance.
- And much more!
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in the listed states, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
8839 S Us Hwy 31, Edinburgh, Indiana 46124
Customer Service Associate II in Edinburgh employer: Dollar Tree Stores
Contact Detail:
Dollar Tree Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Associate II in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dollar Tree. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when discussing your experience and how you handle different situations during the interview.
✨Tip Number 3
Dress the part! Make sure you look presentable and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent Dollar Tree well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Customer Service Associate II in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Associate II role. Highlight your previous customer service experience and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Skills: Don’t be shy about showcasing your organisational and communication skills. Use specific examples from your past experiences to demonstrate how you've successfully managed customer interactions or solved problems. This is your chance to shine!
Be Professional Yet Friendly: When writing your application, keep a professional tone but let your personality come through. We value friendly and respectful interactions, so show us that you can bring that vibe to your written communication as well.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Let’s get started on this journey together!
How to prepare for a job interview at Dollar Tree Stores
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Customer Service Associate II. Familiarise yourself with tasks like merchandising, cash register operations, and maintaining store cleanliness. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role heavily relies on customer interactions, be ready to share examples from your previous experiences. Think of specific situations where you resolved issues or provided exceptional service. This will highlight your ability to create positive customer experiences.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you've tackled challenges in past jobs. Whether it was managing a difficult customer or handling unexpected situations, showcasing your problem-solving skills will impress the interviewers and show that you're ready for the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
