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For Companies At a Glance
- Tasks: Assist customers and manage daily store operations while creating a welcoming shopping experience.
- Company: Join the friendly team at Dollar Tree Stores, where positivity thrives.
- Benefits: Enjoy health insurance, retirement plans, educational assistance, and more perks!
- Why this job: Make a difference in customers' lives while gaining valuable retail experience.
- Qualifications: Customer service experience preferred; strong communication and problem-solving skills required.
- Other info: Flexible hours and opportunities for growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Customer Service Associate II role at Dollar Tree Stores.
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Your Role
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. You will be fully cross-trained to support the cash register and able to switch to front-end duties as needed.
Responsibilities
- Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
- Merchandising and stocking as needed
- Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Managing sales transactions while working assigned cash register
- Maintaining security of cash and protecting company assets
- Other duties as assigned
Your Skills and Experience
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
- Excellent customer service and relationship management skills are required
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
- High level of integrity is required
- Proficiency in basic math for cash accounting is required
Your Perks and Benefits
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
- Employee Assistance Program
- Retirement plans
- Educational Assistance
- And much more!
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in the listed states, minors are also eligible to be considered for employment in certain roles.
We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
8839 S Us Hwy 31, Edinburgh, Indiana 46124
#J-18808-Ljbffr
Customer Service Associate II employer: Dollar Tree Stores
Contact Detail:
Dollar Tree Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Associate II
✨Tip Number 1
Get to know the company! Before your interview, check out Dollar Tree's website and social media. Understanding their values and culture will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when discussing how you'd handle various situations during the interview.
✨Tip Number 3
Dress the part! Even if the store has a casual vibe, showing up in smart attire can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Associate II
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and positive vibe shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for customer service.
Tailor Your Experience: Make sure to highlight any previous customer service experience you have, especially in retail or similar environments. We love seeing how your skills match up with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the good stuff about why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to joining our team.
How to prepare for a job interview at Dollar Tree Stores
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Service Associate II. Familiarise yourself with tasks like merchandising, cash register operations, and maintaining store cleanliness. This will help you demonstrate your readiness to take on these duties.
✨Show Off Your Customer Service Skills
Since this role is all about creating a positive shopping experience, think of specific examples from your past experiences where you excelled in customer service. Be ready to share how you handled difficult situations or went above and beyond for customers.
✨Dress the Part
Even though it’s a retail position, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and are serious about the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows your interest in the position and helps you gauge if it's the right fit for you.
