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- Tasks: Assist customers, manage transactions, and maintain store cleanliness.
- Company: Join Dollar Tree Stores, a leading retail chain known for its value.
- Benefits: Enjoy health insurance, retirement plans, and educational assistance.
- Why this job: Be part of a friendly team that values customer experience and personal growth.
- Qualifications: High school diploma preferred; customer service experience is a plus.
- Other info: Flexible hours available; perfect for students looking to gain experience.
The predicted salary is between 24000 - 33600 ÂŁ per year.
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We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
- Assist customers with questions and recommendations
- Manage sales transactions while working assigned cash register
- Maintain security of cash and protect company assets
- Keep the store well-stocked, and recover merchandise
- Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Other duties as assigned*
Skills and Experience:
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Excellent customer service and relationship management skills are required
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
- Employee Assistance Program
- Retirement plans
- Educational Assistance
- And much more!
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
121 Sutton Ave,Oxford,Massachusetts 01540-1812
05766
Dollar Tree
Min:
15
Max:
15.5
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Retail
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Customer Service Associate I employer: Dollar Tree Stores
Contact Detail:
Dollar Tree Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Associate I
✨Tip Number 1
Familiarise yourself with Dollar Tree's products and services. Understanding what they offer will help you assist customers more effectively and show your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. This will help you feel more confident when dealing with real customers and demonstrate your ability to handle various situations.
✨Tip Number 3
Be prepared to discuss your previous customer service experiences. Think of specific examples where you successfully resolved issues or provided excellent service, as this will highlight your suitability for the role.
✨Tip Number 4
Show your willingness to learn and adapt. Mention your flexibility in taking on different tasks, as this aligns with the diverse responsibilities of a Customer Service Associate at Dollar Tree.
We think you need these skills to ace Customer Service Associate I
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience, especially in retail or similar environments. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to create a positive shopping experience. Mention specific skills like problem-solving and communication that align with the role.
Highlight Relevant Skills: In your application, emphasise skills such as relationship management, organisation, and the ability to follow instructions. These are crucial for the Customer Service Associate position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dollar Tree Stores
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer interactions, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in previous jobs. Highlight your ability to maintain a positive attitude even in challenging situations.
✨Demonstrate Teamwork and Communication
The job requires working closely with other associates and leaders. Be ready to discuss how you’ve collaborated with team members in the past and how effective communication has helped achieve common goals.
✨Understand the Company Culture
Research Dollar Tree's values and mission. During the interview, express how your personal values align with theirs and how you can contribute to maintaining a respectful and safe environment for both customers and staff.
✨Prepare for Physical Demands
This role involves physical tasks like lifting and stocking. Be honest about your ability to meet these demands and consider discussing any relevant experience that showcases your physical capability and willingness to take on such responsibilities.
