At a Glance
- Tasks: Assist with store operations, customer service, and team development.
- Company: Join Dollar Tree, a leading retail store known for its value and community focus.
- Benefits: Enjoy health insurance, retirement plans, educational assistance, and more perks!
- Why this job: Be part of a dynamic team, develop leadership skills, and make a positive impact.
- Qualifications: High school diploma preferred; retail management experience is a plus.
- Other info: This role offers flexible hours and opportunities for growth in a supportive environment.
The predicted salary is between 36000 - 60000 Β£ per year.
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Weβre seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
- Assist with store functions and day-to-day store activities
- Help customers in a positive, approachable manner and address any questions or concerns they may have
- Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
- Perform opening and closing procedures as needed
- Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
- Maintain promotional effectiveness of store-front fixtures and displays
- Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
- Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
- Protect and secure all company assets, including store cash
- Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
- Help the Store Manager supervise, train, and develop Store Associates
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Other duties as assigned*
Skills and Experience:
- High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required
- Store management experience in retail, grocery, or drug store environment is preferred
- Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Strong communication, interpersonal, and written skills are required
- Ability to work in a high-energy, team environment is required
- Exceptional customer service, organizational, and communication skills are required
- Strong problem solving and decision-making skills are required
Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
- Employee Assistance Program
- Retirement plans
- Educational Assistance
- And much more!
We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
713 State Rd.,Plymouth,Massachusetts 02360-5103
04205
Dollar Tree
Min:
17
Max:
17.5
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Retail
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Assistant Manager I employer: Dollar Tree Stores
Contact Detail:
Dollar Tree Stores Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Manager I
β¨Tip Number 1
Familiarise yourself with Dollar Tree's values and customer service philosophy. Understanding their approach to customer interactions will help you demonstrate your alignment with their expectations during any interviews.
β¨Tip Number 2
Prepare examples from your past experience that showcase your leadership skills and ability to manage a team. Highlight situations where you've successfully trained or developed team members, as this is a key aspect of the Assistant Manager role.
β¨Tip Number 3
Practice your problem-solving skills by thinking through common retail scenarios. Be ready to discuss how you would handle customer complaints or operational challenges, as these are likely to come up in the interview.
β¨Tip Number 4
Network with current or former employees of Dollar Tree if possible. They can provide valuable insights into the company culture and what it takes to succeed in the Assistant Manager position.
We think you need these skills to ace Assistant Manager I
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team development. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've successfully managed store operations or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, emphasise your strong communication, problem-solving, and organisational skills. Provide examples of how you've used these skills in a high-energy team environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dollar Tree Stores
β¨Showcase Your Customer Service Skills
As an Assistant Manager, you'll be interacting with customers regularly. Prepare examples of how you've successfully handled customer inquiries or complaints in the past. This will demonstrate your ability to maintain a positive and approachable manner.
β¨Understand Store Operations
Familiarise yourself with the day-to-day operations of a retail store. Be ready to discuss how you would assist with tasks like merchandise organisation and maintaining store standards. Showing that you understand these responsibilities will impress the interviewers.
β¨Highlight Team Development Experience
Since the role involves supervising and training associates, think of specific instances where you've helped develop team members. Share your approach to fostering a positive work environment and how you motivate others to achieve their best.
β¨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to make quick decisions or resolve conflicts. Being able to articulate your thought process will show your capability in handling challenges effectively.