At a Glance
- Tasks: Assist customers, manage transactions, and keep the store tidy.
- Company: Join a dynamic team at Dollar Tree, known for its friendly atmosphere.
- Benefits: Enjoy perks like educational assistance, retirement plans, and an employee assistance programme.
- Other info: Flexible part-time hours with opportunities for growth.
- Why this job: Make a difference in customer experiences while developing valuable skills.
- Qualifications: Customer service experience preferred; strong communication and problem-solving skills required.
The predicted salary is between 31500 - 38500 £ per year.
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.
Responsibilities
- Assist customers with questions and recommendations
- Manage sales transactions while working assigned cash register
- Maintain security of cash and protect company assets
- Keep the store well-stocked, and recover merchandise
- Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Other duties as assigned
Qualifications
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Excellent customer service and relationship management skills are required
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
Perks and Benefits
- Employee Assistance Program
- Retirement plans
- Educational Assistance
- And much more
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in multiple states, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
Location: 4 Airport Rd, Dudley, Massachusetts 15710
Customer Service Associate I in Dudley employer: Dollar Tree Stores
At Dollar Tree, we pride ourselves on being an excellent employer that values our employees' contributions and fosters a supportive work culture. Located in Dudley, Massachusetts, we offer competitive benefits such as an Employee Assistance Program, retirement plans, and educational assistance, ensuring our team members have the resources they need for personal and professional growth. Join us to be part of a dynamic environment where your efforts are recognised, and you can make a meaningful impact on our customers' shopping experience.
