At a Glance
- Tasks: Help customers, manage transactions, and keep the store tidy.
- Company: Join a leading retail company focused on customer satisfaction.
- Benefits: Health insurance, retirement plans, educational assistance, and more perks.
- Other info: Flexible part-time hours with opportunities for growth.
- Why this job: Gain valuable experience in customer service while working in a fun environment.
- Qualifications: Customer service experience preferred; must be able to lift 30-50 lbs.
The predicted salary is between 9.9 - 12.1 £ per hour.
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
- Assist customers with questions and recommendations
- Manage sales transactions while working assigned cash register
- Maintain security of cash and protect company assets
- Keep the store well-stocked, and recover merchandise
- Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Other duties as assigned
Skills and Experience
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Excellent customer service and relationship management skills are required
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
Perks and Benefits
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
- Employee Assistance Program
- Retirement plans
- Educational Assistance
- And much more!
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
Customer Service Associate I employer: Dollar Tree Stores
At Dollar Tree, we pride ourselves on being an excellent employer that values our associates and fosters a supportive work culture. Located in Darlington, South Carolina, we offer competitive benefits including medical, dental, and vision insurance, as well as retirement plans and educational assistance to help you grow both personally and professionally. Join us to be part of a team that prioritises a positive shopping experience for customers while ensuring a respectful and safe environment for all employees.
