At a Glance
- Tasks: Help customers with their shopping experience and manage sales transactions.
- Company: Join a dynamic retail team focused on customer satisfaction.
- Benefits: Enjoy perks like educational assistance, retirement plans, and an employee assistance programme.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be the friendly face that makes shopping enjoyable for everyone!
- Qualifications: Customer service experience preferred; strong communication and problem-solving skills required.
The predicted salary is between 18900 - 23100 £ per year.
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
- Assist customers with questions and recommendations
- Manage sales transactions while working assigned cash register
- Maintain security of cash and protect company assets
- Keep the store well-stocked, and recover merchandise
- Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Other duties as assigned
Skills and Experience
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Excellent customer service and relationship management skills are required
- Strong organizational and communication skills are required
- Strong problem‑solving and decision‑making skills are required
Perks and Benefits
- Employee Assistance Program
- Retirement plans
- Educational Assistance
- And much more!
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
Customer Service Associate I in Craig employer: Dollar Tree Stores
Join our dynamic team as a Customer Service Associate I, where we prioritise a positive work culture and employee growth. With benefits like an Employee Assistance Program and educational assistance, we are dedicated to fostering a supportive environment that values diversity and inclusion. Located in a vibrant community, this role offers the chance to make a meaningful impact on customer experiences while enjoying a rewarding career path.
