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For Companies At a Glance
- Tasks: Lead a luxury retail store, manage sales, and inspire your team daily.
- Company: Join a prestigious brand known for excellence in luxury retail.
- Benefits: Enjoy a full-time permanent position with opportunities for growth and development.
- Why this job: Be a dynamic leader in a vibrant environment that values culture and client experience.
- Qualifications: Proven track record in retail management and a deep understanding of luxury markets required.
- Other info: Collaborate closely with management to drive store success and profitability.
The predicted salary is between 36000 - 60000 £ per year.
We are currently seeking an exceptional Store Manager to join our Sloane Street boutique team on a full time permanent basis.
A solid proven track record within a similar role is necessary as well as profound understanding of
luxury retail and managing teams whilst driving excellence and people culture.
Role overview:
Scope
- Ensure the achievement of store sales budget
- Responsible for managing the store costs in an effective manner
- Responsible for the overall results of the store, working closely with all Managers (FoH and BoH) to ensure that the day-to-day activities build into the long term plan
- As a dynamic and inspiring leader, manages all activities to achieve store business objectives, demonstrating an excellent client experience
- Perform with high integrity in company compliance with Corporate departments
- Be an ambassador of the brand by promoting its values and ambitions within the market place
- Key Holder
Key Accountabilities
- Empowered by the Retail Director/Area Manager/City Manager:
- guarantee the store profitability
- create the vision and tone for the store while at the same time driving a highly successful and profitable business with the partnership of both Regional/Corporate managements
- develop and implement business action plans to maximize sales for each product category and clients tier segment
- maintain a high sell through
- ensure the implementation and execution of all company initiatives within the store
- Ensure that the highest level of client service is provided motivating and challenging the Staff (FoH and BoH)
- Guarantee the full organization of company assets, for both the BoH and FoH guidelines
- Communicate company set KPIs and identify strategies to ensure that the performance standards are met
- Lead daily store meetings to communicate current business trends, relevant updates and motivate the store employees to perform
- Oversee and support stock levels through direct communication with key business departments
- Assure stock fill-in on basics and purchase assortment to achieve store goals
- Lead the CRM processes in order to:
- guarantee the execution of the company’s CRM initiatives
- opportunities with loyal and potential clients
- Ensure Learning and Development activities for the store employees:
- overseeing training conducted by other Staff members ensuring that product knowledge, client service, systems, procedures and teamwork are adequately covered
- in collaboration with HR L&D, defining and guaranteeing the effective execution of individual development plans for the Staff, which include clear, measurable goals and performance reviews on timely bases
- conducting monthly coaching sessions with the store managerial roles to review performance and provide constructive, timely feedback
- supervising and/or conducting, if needed, monthly coaching sessions with the store employees to review performance and provide constructive, timely feedback
- Approve the store schedules and leadership zoning, to ensure adequate floor coverage and timely submission of payroll records for all employees
- Recap monthly store performance, reporting current business trend to cover every aspect of the business, as well as, competitors’ performance
- Monitor store expenses and maintain store operating budget while aiming to reduce overall cost
- Assure the processing of daily incoming and outbound merchandise requests and shipments
- Guarantee the Visual Merchandising standards
- Assure the inventory control
- Guarantee the overall store presentation that includes overseeing maintenance, housekeeping, professionalism and organization
- Collaborate with Corporate departments for adhering to and enforcing all company’s policies and procedures
Work with HR to:
- recruit and retain a high performing team
- ensure a consistent and branded onboarding experience for all new joiners
- participate to the Corporate review process for all store employees and set annual employees goals
- assure effective resolution for all the employee relations issues
- ensure Learning and Development activities for the store employees of FoH and BoH
- Assure excellent performance for the BoH team in order to:
- guarantee an effective support on the FoH activities
- be compliant with company procedures
- Perform other duties as directed
Profile:
· Proven track record with successful results in a similar role
· Minimum of 5 years in a management role
· Excellent interpersonal and effective communication skills
· Eligibility to live and work in the UK
Store Manager employer: DOLCE&GABBANA
Contact Detail:
DOLCE&GABBANA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with the luxury retail market and the specific brand values of our Sloane Street boutique. Understanding the nuances of luxury retail will help you demonstrate your passion and alignment with our brand during the interview.
✨Tip Number 2
Prepare to discuss your previous experience in managing teams and driving sales. Be ready to share specific examples of how you've empowered your team and achieved business objectives in past roles.
✨Tip Number 3
Showcase your leadership style by thinking about how you can create a positive people culture within the store. Consider how you would motivate your team and enhance their performance while maintaining high standards of client experience.
✨Tip Number 4
Research our company’s compliance policies and corporate values. Being knowledgeable about these aspects will not only prepare you for potential questions but also demonstrate your commitment to upholding our brand's integrity.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand the brand's values and ambitions. This will help you tailor your application to reflect how you can embody these values as a Store Manager.
Highlight Relevant Experience: Make sure to emphasize your proven track record in luxury retail management. Provide specific examples of how you've driven sales and managed teams effectively in your previous roles.
Showcase Leadership Skills: As a dynamic leader, it's important to demonstrate your ability to inspire and empower your team. Include examples of how you've created a positive people culture and achieved business objectives in past positions.
Tailor Your Cover Letter: Craft a compelling cover letter that connects your experience and skills directly to the responsibilities outlined in the job description. Show enthusiasm for the role and the brand, and explain why you're the perfect fit.
How to prepare for a job interview at DOLCE&GABBANA
✨Show Your Leadership Skills
As a Store Manager, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, focusing on how you inspired and motivated your staff to achieve sales targets.
✨Understand Luxury Retail Dynamics
Make sure you have a solid understanding of luxury retail trends and customer expectations. Discuss how you can enhance the client experience and maintain the brand's high standards, showcasing your knowledge of the market.
✨Discuss Financial Acumen
Since managing store costs and achieving profitability are key responsibilities, be ready to talk about your experience with budgeting and financial management. Highlight any strategies you've implemented that led to increased sales or reduced costs.
✨Emphasize Brand Ambassadorship
As a potential ambassador for the brand, convey your passion for the company's values and mission. Share how you would promote these within the store and the wider community, ensuring alignment with the brand's ambitions.
