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For Companies At a Glance
- Tasks: Lead a dynamic sales team and elevate client experiences at Harrods.
- Company: Join the iconic Dolce & Gabbana brand in luxury retail.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Be a key player in luxury retail and inspire a passionate team.
- Qualifications: Experience in luxury retail leadership and strong communication skills.
- Other info: Opportunity to mentor and develop talent in a prestigious setting.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are seeking a dynamic and detailâoriented Sales Manager to join our Leathergoods Department at Harrods, London. As a true ambassador of the Dolce & Gabbana brand, you will play a pivotal role in empowering the sales team with the tools, guidance, and support they need to deliver exceptional client experiences and consistently achieve sales targets.
Responsibilities
- Enable Sales Excellence: Act as a key enabler for the sales team by ensuring they have the right tools, knowledge, and motivation to perform at their best and close sales effectively.
- Client Experience Leadership: Elevate the in-store experience by mentoring team members on delivering personalized, highâtouch service aligned with Dolce & Gabbana standards.
- Sales Floor Coordination: Oversee the smooth execution of the sales ceremony, ensuring consistency, efficiency, and alignment with brand values.
- Product & Brand Expertise: Serve as a role model in product knowledge and brand storytelling, inspiring the team and enhancing client engagement.
- Clienteling & CRM: Drive client retention and acquisition through strategic use of CRM tools, ensuring accurate data capture and proactive outreach.
- Performance Monitoring: Track individual and team KPIs, identify areas for improvement, and implement action plans to drive results.
- Team Development: Mentor and coach Client Advisors, fostering a culture of collaboration, accountability, and continuous improvement.
- Operational Support: Assist with visual merchandising, stock organization, and shop floor maintenance to ensure a premium environment.
Qualifications
- Proven experience in a leadership role within luxury retail, ideally in accessories or leathergoods.
- Strong organizational and multitasking skills, with a proactive and solutionâoriented mindset.
- Excellent interpersonal and communication abilities, with a talent for motivating and developing others.
- Fluency in English; additional languages are a plus.
- Deep understanding of luxury client expectations and industry standards.
Seniority level: MidâSenior level
Employment type: Fullâtime
Job function: Sales and Business Development
Industries: Retail Luxury Goods and Jewelry
Sales Manager - LG Harrods in London employer: DOLCE&GABBANA
Contact Detail:
DOLCE&GABBANA Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Sales Manager - LG Harrods in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space, especially those who might know someone at Dolce & Gabbana. A friendly chat can open doors that a CV just can't.
â¨Tip Number 2
Prepare for the interview by diving deep into the brand's values and products. Show us you know your stuff about Dolce & Gabbana and how you can elevate the client experience as a Sales Manager.
â¨Tip Number 3
Practice your pitch! Be ready to discuss how you've empowered sales teams in the past. We want to hear about your leadership style and how youâve driven results in a luxury retail environment.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Dolce & Gabbana family.
We think you need these skills to ace Sales Manager - LG Harrods in London
Some tips for your application đŤĄ
Show Your Passion for Luxury: When writing your application, let your love for luxury retail shine through! We want to see how you connect with the Dolce & Gabbana brand and why you're excited about this Sales Manager role. Share your experiences that reflect your passion for high-end products.
Highlight Your Leadership Skills: As a Sales Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Weâre looking for examples of how you've motivated and developed others in previous roles. Tell us about your mentoring style and how youâve driven sales success!
Be Detail-Oriented: Attention to detail is key in luxury retail. In your written application, pay close attention to your language and presentation. Make sure there are no typos or grammatical errors, as this reflects your professionalism and commitment to excellenceâqualities we value at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. Itâs super easy and ensures your application goes straight to the right people. Plus, it shows youâre proactive and keen to join our team at Dolce & Gabbana!
How to prepare for a job interview at DOLCE&GABBANA
â¨Know Your Brand Inside Out
Before the interview, dive deep into Dolce & Gabbana's history, values, and product lines. Being able to discuss their brand story and how it aligns with your vision for the Sales Manager role will show your passion and commitment.
â¨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a luxury retail environment. Highlight specific instances where you empowered your team to achieve sales targets or enhanced client experiences, as this is crucial for the role.
â¨Master the Art of Clienteling
Be ready to discuss your strategies for client retention and acquisition. Share how you've used CRM tools effectively in the past to build relationships and drive sales, as this will demonstrate your understanding of the importance of client engagement.
â¨Demonstrate Your Organisational Skills
Think of examples that showcase your ability to multitask and maintain a premium shopping environment. Discuss how you've managed stock organisation and visual merchandising in previous roles to ensure a seamless customer experience.
