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For Companies At a Glance
- Tasks: Elevate client experiences and support sales in a luxury retail environment.
- Company: Join the iconic DOLCE&GABBANA team in Sloane, London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a luxury brand and build lasting relationships with clients.
- Qualifications: 3+ years in luxury retail, strong communication skills, and a positive attitude.
- Other info: Fluency in English required; other languages are a bonus.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for an experienced and proactive Client Advisor for our boutique based in Sloane, London.
Key Responsibilities
- Tailor the client experience in order to elevate experience and impression of the brand
- Support the Sale Staff performance providing mentoring and ensure smooth operations on the shop floor
- Promote and sell products by identifying our international customers' needs
- Deliver outstanding customer service and build long-term relationships with customers
- Maintain the store standards according to the guidelines
- Embody and transmit with passion the company projects through effective product knowledge
- Ensure to build long lasting relationships with the clients using clienteling tools (i.e. Client Book or client ceremony instructions) and system (i.e. CRM)
- Monitor the stock levels and support the activities of the Sale Staff
- Support basic cash operations when necessary
Requirements
- Fluency in English. Other languages are considered a plus
- Minimum 3 years of relevant experience in luxury retail
- Client Ceremony
- Effective sale techniques
- Store's KPIs
- Self-motivation with positive attitude and professional selling techniques
- Good customer focus with strong presentation, interpersonal and communication skills
- Strong team player
Location: London
Client Advisor - Sloane Street in London employer: DOLCE&GABBANA
Contact Detail:
DOLCE&GABBANA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor - Sloane Street in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail sector, especially those who might know someone at DOLCE&GABBANA. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for the brand shine through. Share stories about how you've tailored client experiences in the past – it’s all about making that personal connection.
✨Tip Number 3
Do your homework! Familiarise yourself with DOLCE&GABBANA's latest collections and brand ethos. This will not only impress during interviews but also help you tailor your approach to their unique clientele.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Advisor - Sloane Street in London
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your enthusiasm for luxury retail shine through. We want to see how you embody the brand values and how your experience aligns with the role of a Client Advisor.
Tailor Your Experience: Make sure to highlight your relevant experience in luxury retail. We’re looking for someone who can elevate the client experience, so share specific examples of how you've done this in the past.
Be Personable and Professional: Your written application should reflect your strong interpersonal skills. Use a friendly yet professional tone, as we value building long-term relationships with our clients just as much as you do.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Client Advisor position at Sloane Street.
How to prepare for a job interview at DOLCE&GABBANA
✨Know the Brand Inside Out
Before your interview, dive deep into DOLCE&GABBANA's history, values, and latest collections. Being able to discuss their brand ethos and how you can embody it will show your passion and commitment to the role.
✨Showcase Your Clienteling Skills
Prepare examples of how you've built long-lasting relationships with clients in previous roles. Highlight any specific tools or techniques you've used, like CRM systems or client books, to demonstrate your proactive approach to customer service.
✨Demonstrate Your Sales Techniques
Be ready to discuss effective sales strategies you've employed in luxury retail. Think about how you can tailor the client experience and elevate their impression of the brand, as this is key for a Client Advisor.
✨Dress the Part
As you're applying for a luxury brand, make sure your outfit reflects that. Dress smartly and stylishly to align with the brand's image, showing that you understand the importance of presentation in the luxury retail environment.
