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For Companies At a Glance
- Tasks: Elevate client experiences and support sales in a luxury retail environment.
- Company: Join the iconic DOLCE&GABBANA team in Sloane, London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a luxury brand and build lasting relationships with clients.
- Qualifications: 3 years in luxury retail, strong communication skills, and a positive attitude.
- Other info: Fluency in English required; other languages are a bonus.
The predicted salary is between 28800 - 48000 £ per year.
Client Advisor – Sloane Street
Join to apply for the Client Advisor – Sloane Street role at DOLCE&GABBANA.
We are currently looking for an experienced and proactive Client Advisor for our boutique based in Sloane, London.
Key Responsibilities
- Tailor the client experience in order to elevate experience and impression of the brand
- Support the Sale Staff performance providing mentoring and ensure smooth operations on the shop floor
- Promote and sell products by identifying our international customers’ needs
- Deliver outstanding customer service and build long-term relationship with customers
- Maintain the store standards according to the guidelines.
- Embody and transmit with passion the company projects through an effective product knowledge
- Ensuring to build long lasting relationships with the clients using clienteling tools (i.e. Client Book or client ceremony instructions) and system (i. e. CRM)
- Monitor the stock levels and support the activities of the Sale Staff
- Support basic cash operations when necessary
Requirements
- Fluency in English. Other languages are considered a plus
- Minimum 3 years of relevant experience in luxury retail
- Client Ceremony
- Effective sale techniques
- Store’s KPIs
- Self-motivation with positive attitude and professional selling techniques
- Good customers focus with strong presentation, interpersonal and communication skills
- Strong team player
Location: London
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Client Advisor - Sloane Street employer: DOLCE&GABBANA
Contact Detail:
DOLCE&GABBANA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor - Sloane Street
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail sector, especially those who might know someone at DOLCE&GABBANA. A personal introduction can make all the difference in landing that Client Advisor role.
✨Tip Number 2
Show off your product knowledge! When you get the chance to chat with someone from the company, be ready to discuss their latest collections and how you can elevate the client experience. It’ll show you’re genuinely interested and well-prepared.
✨Tip Number 3
Practice your pitch! Think about how you would tailor the client experience and build long-term relationships. Role-play with a friend or in front of the mirror to boost your confidence before any interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Advisor - Sloane Street
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your enthusiasm for luxury retail shine through. We want to see how you embody the brand values and how your experience aligns with the role of a Client Advisor.
Tailor Your Experience: Make sure to highlight your relevant experience in luxury retail. We’re looking for someone who can elevate the client experience, so share specific examples of how you've done this in the past.
Demonstrate Your Customer Focus: In your application, emphasise your ability to build long-term relationships with customers. We love candidates who can showcase their strong interpersonal skills and customer service excellence.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Client Advisor position at DOLCE&GABBANA.
How to prepare for a job interview at DOLCE&GABBANA
✨Know the Brand Inside Out
Before your interview, dive deep into DOLCE&GABBANA's history, values, and latest collections. Being able to discuss their brand ethos and how you can embody it as a Client Advisor will show your genuine interest and alignment with their vision.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered outstanding customer service. Highlight how you tailored experiences for clients and built long-term relationships, as this is crucial for the role.
✨Demonstrate Team Spirit
As a Client Advisor, you'll be working closely with the sales team. Share instances where you've successfully collaborated with others to achieve store goals or improve performance. This will illustrate your ability to be a strong team player.
✨Be Ready to Discuss Sales Techniques
Brush up on effective sales techniques and be prepared to discuss how you've used them in previous roles. Whether it's through clienteling tools or understanding customer needs, showing your proactive approach to sales will set you apart.
