We are currently looking for an experienced and proactive Stock Supervisor, at our Harrods corners. The Stock Supervisor acts as the point person for maintaining and supervising all the inbound/outbound merchandise, as well as the maintenance and organization of all back of house stock and supply areas.
MISSION
- Stockroom & Inventory Operations
- Maintain an organized, efficient stockroom that supports overall store productivity and complies with corporate procedures.
- Oversee all receiving processes, including verifying quantities, tagging, documentation, and timely processing of incoming merchandise, supplies, PR/visual deliveries, and non retail shipments.
- Ensure accurate and systematic replenishment of the sales floor to minimize client wait times and support product availability.
- Supervise the flow of goods between stockroom and sales floor, including article placement, rotation, and preparation of new items for display.
- Manage all stock movements such as inter store transfers, RTVs, damages, consignments, and client deliveries.
- Maintain full knowledge of shipping/receiving procedures and ensure proper paperwork distribution.
- Monitor stock levels daily and communicate rotation needs or discrepancies to management, proposing corrective actions when needed.
- Inventory Control & Loss Prevention
- Lead and participate in inventory counts, ensuring accuracy during bi annual inventories and ongoing cycle counts.
- Track unknown markdowns, support loss prevention initiatives, and uphold all store policies related to shrink control.
- Respond to corporate inquiries regarding discrepancies, missing documentation, or inventory issues.
- Team Leadership & Training
- Provide training and ongoing support to new stock associates on systems, procedures, and stockroom standards.
- Participate in daily store meetings to share business updates, operational priorities, and motivate the team.
- Serve as a role model for client service and operational excellence.
- Store Operations & Brand Representation
- Represent the brand as an ambassador, upholding company values and ensuring a high level of service.
- Support store maintenance by identifying structural or lighting issues and coordinating with corporate for resolution.
- Assist with store materials, supplies, packaging, uniforms, and event related needs (fittings, orders, alterations, special setups, furniture moves).
- Order and manage office supplies, beverages, and other operational tools, coordinating with vendors and tracking deliveries/invoices.
- Provide support with cash procedures when needed.
- Optional: Serve as a Key Holder depending on store structure.
PROFILE
- 3+ years of Luxury operations and inventory control
- Excellent organizational skills and attention to detail
- Results-driven with leadership capabilities
- Understanding of loss‑prevention practices
- Flexible schedule availability including evenings, weekends, and holidays
Location: United Kigdom, London
Stock Supervisor Harrods employer: Dolce & Gabbana
Join our prestigious Sloane Street boutique in London, where we pride ourselves on a culture of excellence and craftsmanship. As a tailor, you will benefit from a supportive work environment that values your skills and offers opportunities for professional growth within the luxury retail sector. Enjoy the unique advantage of working in a vibrant location, surrounded by a team dedicated to delivering exceptional service and quality to our clients.
