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For Companies At a Glance
- Tasks: Promote luxury home products and provide exceptional customer service.
- Company: Join the iconic Harrods team in a flagship London store.
- Benefits: Competitive pay, employee discounts, and a vibrant work environment.
- Other info: Fluency in multiple languages is a plus; great team atmosphere!
- Why this job: Be a brand ambassador and create memorable experiences for customers.
- Qualifications: Experience in luxury retail and knowledge of home design.
The predicted salary is between 28800 - 43200 £ per year.
We are currently looking for a Sales Assistant for our Home Harrods Flagship store based in London. As a Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.
Key Responsibilities
- Promote and sell products by identifying our international customers’ needs
- Provide support to Senior Client Advisors in complex interactions
- Deliver outstanding customer service and build long-term relationships with customers
- Maintain the store standards according to the guidelines
- Ebody and transmit with passion the company projects through effective product knowledge
Requirements
- Home collection/Interior design product knowledge
- Fluency in English and another language among German, Arabic, Russian, Chinese
- Minimum 1 year of relevant experience in luxury retail
- Self-motivation with a positive attitude and professional selling techniques
- Good customer focus with strong presentation, interpersonal and communication skills
- Strong team player
Location: London, UK
Client Advisor - London Harrods Home employer: Dolce & Gabbana
Contact Detail:
Dolce & Gabbana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor - London Harrods Home
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space, especially those who might know someone at Harrods. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your product knowledge! When you get the chance to meet with potential employers, be ready to discuss the latest trends in home collections and interior design. It’ll show you’re passionate and well-informed.
✨Tip Number 3
Practice your pitch! Prepare a short introduction about yourself that highlights your experience in luxury retail and your customer service skills. Make it engaging and memorable – you want to stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Advisor - London Harrods Home
Some tips for your application 🫡
Show Your Passion for Home Design: When writing your application, let your love for home collection and interior design shine through. We want to see how you can embody our brand and share that passion with our customers.
Highlight Your Customer Service Skills: Make sure to showcase any previous experience in luxury retail and how you've provided outstanding customer service. We’re looking for those who can build long-term relationships with clients, so share your success stories!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Client Advisor role. Mention your fluency in languages and how it can benefit our diverse clientele.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Dolce & Gabbana
✨Know Your Products Inside Out
As a Client Advisor, you'll need to be a walking encyclopedia of the home collection and interior design products. Make sure you research the brand's offerings thoroughly and understand the unique selling points of each product. This will help you confidently answer questions and impress your interviewers with your passion for the brand.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your ability to build long-term relationships and provide outstanding service. Role-playing common customer scenarios can also help you articulate your approach during the interview.
✨Brush Up on Your Language Skills
Since fluency in another language is a requirement, make sure you're comfortable speaking it. Practice common phrases related to customer service and product descriptions. This will not only show your language skills but also your commitment to serving an international clientele.
✨Be a Team Player
Highlight your experience working in teams, especially in luxury retail settings. Share specific instances where you collaborated with colleagues to achieve sales targets or enhance customer experiences. This will demonstrate that you understand the importance of teamwork in delivering exceptional service.