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For Companies At a Glance
- Tasks: Elevate client experiences and support sales staff in a luxury retail environment.
- Company: Prestigious luxury brand located in the heart of London.
- Benefits: Competitive salary, employee discounts, and opportunities for professional growth.
- Why this job: Join a passionate team and build lasting relationships with international clients.
- Qualifications: 3 years in luxury retail, fluent in English, and strong interpersonal skills.
- Other info: Dynamic work environment with a focus on teamwork and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities
- Tailor the client experience in order to elevate experience and impression of the brand.
- Support the Sale Staff performance providing mentoring and ensure smooth operations on the shop floor.
- Promote and sell products by identifying our international customers’ needs.
- Deliver outstanding customer service and build long-term relationships with customers.
- Maintain the store standards according to the guidelines.
- Embody and transmit with passion the company projects through effective product knowledge.
- Ensure to build long-lasting relationships with clients using clienteling tools (i.e. Client Book or client ceremony instructions) and system (i.e. CRM).
- Monitor the stock levels and support the activities of the Sale Staff.
- Support basic cash operations when necessary.
Requirements
- Fluency in English. Other languages are considered a plus.
- Minimum 3 years of relevant experience in luxury retail.
- Client Ceremony.
- Effective sale techniques.
- Store’s KPIs.
- Self-motivation with a positive attitude and professional selling techniques.
- Good customer focus with strong presentation, interpersonal and communication skills.
- Strong team player.
Location: London
Client Advisor - Old Bond Street employer: Dolce & Gabbana
Contact Detail:
Dolce & Gabbana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor - Old Bond Street
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail sector and let them know you're on the hunt for a Client Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your product knowledge! When you get the chance to chat with potential employers, make sure to highlight your understanding of the brand and its products. This will demonstrate your passion and commitment to delivering an exceptional client experience.
✨Tip Number 3
Practice your sales techniques! Brush up on your effective selling strategies and be ready to showcase them during interviews. Role-playing common scenarios can help you feel more confident and prepared to impress.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits for a Client Advisor.
We think you need these skills to ace Client Advisor - Old Bond Street
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your enthusiasm for luxury retail shine through. We want to see how you embody the brand and can elevate the client experience with your unique flair.
Tailor Your Experience: Make sure to highlight your relevant experience in luxury retail. We’re looking for specific examples of how you've supported sales staff or built long-term relationships with clients. Tailor your application to show us why you're the perfect fit!
Demonstrate Your Communication Skills: Since strong communication is key in this role, use your application to showcase your interpersonal skills. Write clearly and confidently, and don’t forget to mention any additional languages you speak – they could give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Dolce & Gabbana
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's history, values, and product range. Understanding what makes the brand unique will help you tailor your responses and show genuine passion for the company.
✨Showcase Your Clienteling Skills
Be prepared to discuss your experience with clienteling tools and techniques. Share specific examples of how you've built long-lasting relationships with customers in the past, as this is crucial for the role.
✨Demonstrate Your Sales Savvy
Brush up on effective sales techniques and be ready to discuss how you've met or exceeded KPIs in previous roles. Highlighting your ability to identify customer needs and promote products will set you apart.
✨Exude Positivity and Team Spirit
During the interview, let your positive attitude shine through. Emphasise your teamwork skills and how you’ve supported colleagues in a retail environment, as collaboration is key in luxury retail.
