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For Companies At a Glance
- Tasks: Promote luxury home products and provide exceptional customer service.
- Company: Join the iconic Harrods team in a flagship London store.
- Benefits: Competitive pay, employee discounts, and a vibrant work environment.
- Why this job: Be a brand ambassador and create memorable experiences for customers.
- Qualifications: Experience in luxury retail and a passion for interior design.
- Other info: Fluency in multiple languages is a plus; great team atmosphere!
The predicted salary is between 28800 - 48000 £ per year.
We are currently looking for a Sales Assistant for our Home Harrods Flagship store based in London. As a Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.
Key Responsibilities
- Promote and sell products by identifying our international customers’ needs
- Provide support to Senior Client Advisors in complex interactions
- Deliver outstanding customer service and build long-term relationships with customers
- Maintain the store standards according to the guidelines
- Embody and transmit with passion the company projects through effective product knowledge
Requirements
- Home collection/Interior design product knowledge
- Fluency in English and another language among German, Arabic, Russian, Chinese
- Minimum 1 year of relevant experience in luxury retail
- Self-motivation with a positive attitude and professional selling techniques
- Good customer focus with strong presentation, interpersonal and communication skills
- Strong team player
Location: London, UK
Client Advisor - London Harrods Home employer: Dolce & Gabbana
Contact Detail:
Dolce & Gabbana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor - London Harrods Home
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space, especially those who might know someone at Harrods. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your product knowledge! When you get the chance to chat with potential employers, make sure to highlight your understanding of home collections and interior design. It’s all about making that connection!
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself that showcases your experience and passion for customer service. Remember, first impressions count!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you stand out. Plus, applying directly shows your enthusiasm and commitment to joining the team at Harrods.
We think you need these skills to ace Client Advisor - London Harrods Home
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for the brand shine through. We want to see how you embody the values and projects of our company, so share why you're excited about being a Client Advisor at Harrods!
Highlight Relevant Experience: Make sure to showcase any previous experience in luxury retail or customer service. We love seeing how you've successfully engaged with customers and built relationships, so don’t hold back on those examples!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role. Mention your knowledge of home collections and interior design, as well as any languages you speak that could benefit our international clientele.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Dolce & Gabbana
✨Know Your Products Inside Out
As a Client Advisor, you'll need to showcase your knowledge of home collections and interior design. Make sure you research the products thoroughly before the interview. Familiarise yourself with the brand's offerings and be ready to discuss how they meet customer needs.
✨Showcase Your Language Skills
Fluency in English and another language is key for this role. Be prepared to demonstrate your language skills during the interview. You might be asked to switch languages or answer questions in your second language, so practice speaking confidently.
✨Highlight Your Customer Service Experience
With a focus on providing excellent service, think of specific examples from your past roles where you went above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you can build long-term relationships.
✨Emphasise Teamwork and Collaboration
Being a strong team player is essential in this role. Prepare to discuss how you've worked effectively within a team in previous positions. Share examples that highlight your ability to support colleagues and contribute to a positive work environment.
