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For Companies At a Glance
- Tasks: Process prescriptions and provide top-notch customer support in a healthcare setting.
- Company: Reputable healthcare provider in Crawley with a supportive team.
- Benefits: 33 days holiday, competitive salary starting at £23,891, and generous perks.
- Why this job: Join a vital role in healthcare and make a difference in patients' lives.
- Qualifications: Customer service experience, excellent phone skills, and IT proficiency.
- Other info: Office-based role with opportunities for personal and professional growth.
The predicted salary is between 14334 - 19445 £ per year.
A healthcare provider in Crawley is seeking a Prescriptions Coordinator to join their team. This office-based role involves processing prescriptions and responding to enquiries in a customer service capacity.
Ideal candidates will have:
- A year of customer service experience
- Excellent phone manner
- IT skills
A generous benefits package includes 33 days of holiday and a starting salary of £23,891.
Prescriptions Coordinator – Office-Based Patient Support in Crawley employer: Dolby Medical Home Respiratory Care Ltd
Contact Detail:
Dolby Medical Home Respiratory Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prescriptions Coordinator – Office-Based Patient Support in Crawley
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and mission can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone manner! Since this role involves a lot of customer interaction, try to simulate calls with friends or family to get comfortable and sound professional.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and gives you a chance to find out if the company is the right fit for you too.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and you can keep track of your progress easily.
We think you need these skills to ace Prescriptions Coordinator – Office-Based Patient Support in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant IT skills. We want to see how your background fits the role of a Prescriptions Coordinator, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a personal touch!
Show Off Your Phone Skills: Since this role involves a lot of phone interaction, mention any experience you have in handling customer enquiries over the phone. We’re keen to know how you manage calls and provide excellent service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Dolby Medical Home Respiratory Care Ltd
✨Know Your Stuff
Make sure you understand the role of a Prescriptions Coordinator inside out. Familiarise yourself with common prescription processes and any relevant healthcare regulations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about customer service, be ready to share specific examples from your past experience. Think of situations where you handled difficult enquiries or went above and beyond for a customer. This will demonstrate your ability to excel in a patient support environment.
✨Practice Your Phone Manner
As you'll be communicating with patients over the phone, it's crucial to have a warm and professional phone manner. Consider doing mock calls with a friend or family member to practice your tone and clarity. This will help you feel more at ease during the actual interview.
✨Be Ready for IT Questions
Since the job requires good IT skills, brush up on any software or systems you might encounter. Be prepared to discuss your experience with relevant tools, and if possible, mention any specific programmes you've used in previous roles. This will show that you're tech-savvy and ready to hit the ground running.
