At a Glance
- Tasks: Lead a vibrant bar team, ensuring exceptional service and boosting beverage sales.
- Company: Join Tides Bar, a dynamic hotel bar known for its welcoming atmosphere.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Exciting role with potential for career advancement in a lively environment.
- Why this job: Be the face of our bar, creating memorable experiences for guests every day.
- Qualifications: Experience in hospitality and a passion for customer service are essential.
The predicted salary is between 24000 - 30000 £ per year.
To be responsible for maintaining the standards of service set by the hotel, improve beverage sales and to carry out and supervise a detailed training programme for the bar staff. To be the face of Tides Bar to welcome guests and provide exceptional customer service.
Main Duties and Areas of Accountability
- To support management in implementing any new procedures.
- To ensure a daily meeting between the Bar team is happening at 6.30pm every evening.
- To lead and motivate the Bar team in a positive manner.
- To have exceptional knowledge of our menus and dishes at all times.
- To reach budgeted beverage sales targets as set by senior management.
- To devise and control a rota for Bar personnel.
- Controlling overtime and giving to hotel management every Thursday by 10am.
- To liaise with the Restaurant Manager/Supervisor in order to provide the customer with service from bar and restaurant.
- To maintain the high standards of service within the Bar by ensuring the Standard of Procedures are adhered to at all times.
- To ensure all staff are trained in the necessary allergen information.
- To ensure that all beverages are correctly charged and accounted for.
- To minimise and control overtime in accordance with management directives.
- To carry out and record training sessions with staff; all new starters should be issued a Standard of Procedures policy and trained on each section. This should be signed off and placed in the staff file.
- To be responsible for stocking and maintaining all Bar equipment with hotel management.
- To liaise and assist the GM & DGM, Restaurant Manager on any function/special occasion party reservations.
- To adhere to and practice the correct procedures as set out in the Bar Management SOP manual.
- To ensure that the Bar is kept to a high standard of cleanliness and in good order.
- Organise and supervise cleaning duties and rotas, to be responsible for the Bar's compliance Centre duties.
- To be aware and ensure that your staff adhere to the hotel policy regarding uniform standards and personal hygiene.
- Ensure staff are aware of the hotel's fire and safety policy.
- To liaise with the Head Chef/Restaurant Manager with regards to all matters concerning food service.
- Be aware and comply with rules and regulations ensuring staff understand the grievance and disciplinary system.
- To attend meetings when requested.
- To maintain security in the Bar and make staff aware of the penalty for pilfering.
- To recruit members of staff within the department.
- To ensure that all bar orders are processed in the correct manner and sales are recorded correctly through the till system using the mobile tablets.
- To be responsible and ensure all bills are processed and tills balance.
- To supervise and record any sales promotions.
- To do Duty Management shifts when required.
- To ensure all deliveries are correct and recorded.
- To ensure that stock takes are correct and fall in line with company guidelines; if a surplus or deficit is found you must investigate and report findings to senior management.
Bar Manager employer: Dolan Hotels
At Tides Bar, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to excel. As a Bar Manager, you will not only lead a dedicated team but also enjoy opportunities for professional growth through comprehensive training programmes and support from senior management. Located in a stunning hotel environment, we offer competitive benefits and a dynamic atmosphere that encourages creativity and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dolan Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dolan Hotels
Don't be shy about reaching out to Dolan Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dolan Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dolan Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
