At a Glance
- Tasks: Join our team as an F&B Assistant, serving guests and ensuring top-notch service.
- Company: Exciting hospitality venue with a vibrant atmosphere and a focus on guest experience.
- Benefits: Competitive pay, tips, flexible hours, and opportunities for growth.
- Other info: Dynamic role with a chance to learn and grow in the hospitality industry.
- Why this job: Perfect for those who love food, drinks, and making people smile!
- Qualifications: 1 year of experience in a quality establishment and a passion for hospitality.
The predicted salary is between 18900 - 23100 £ per year.
- 1. Clock in and out on Rota Cloud as per schedule.
- 2. To ensure the Restaurant is ready for every servicewith the correct mis en place.
- 3. Ensure mise en place is always prepared for thenext service.
- 4. Be able to work in both the Bar & Restaurant(Breakfast service, lunch service & dinner service).
- 5. Take orders in the Bar and Restaurant forbreakfast, lunch, dinner, and drinks. Always ask if they are staying with us orjust visiting and note this as the guest name.
- 6. Use the tablet provided for taking orders andrecord orders according to SOP’s.
- 7. Ensure that all food & drink orders areprocessed correctly and be responsible for processing all restaurant/bar bills.
- 8. Take payment, post payments accordingly, and chargeguests' bills to their room account. Ensure guests sign their bills whencharging to their room account.
- 9. Verify the age of customers to ensure legaldrinking age requirements are met.
- 10. Assistmanagement in implementing and following established procedures.
- 11. Assist Bar & Restaurant sales by invitingguests to eat within the hotel, upselling, drinks, desserts, after-dinnerdrinks, etc.
- 12. Liaise with the Restaurant Manager/ Assistant Restaurant Manager/ Supervisors during service for the allocation of tables andseating of guests.
- 13. Ensure correct table allocation for guests in thebar and restaurant.
- 14. Ensurethat the quality of service, food and drinks consistently meets and exceedsbrand standard by strictly adhering to SOP’s atall times.
- 15. Maintainexceptional knowledge of our food and beverages offerings at all times.
- 16. Respondto all customers & colleagues in a polite and helpful manner, offeringassistance when necessary.
- 17. Informyour Manager when stock items are running low to place an order, to avoid itemsbeing out of stock.
- 18. Communicate with the Restaurant Manager/ Assistant Restaurant Manager/ Supervisors throughout service on covers, seating, andavailability of items, etc.
- 19. Be fully knowledgeable about Food Allergens Procedures.
- 20. Be fully knowledgeable about the Dolan Loyalty Programme.
- 21. Assist in stocking and maintaining all restaurantand bar equipment.
- 22. Adhere to the hotel policy regarding dress andpersonal hygiene (mandatory badge provided by the hotel).
- 23. Attend meetings as requested.
- 24. Maintain security in the bar & restaurant andbe aware of thepenalty for pilfering (theft).
- 25. Assist other departments when needed.
- 26. Ensure the bar & restaurant is kept to a highstandard of cleanliness and in good order, participating in daily and weeklycleaning tasks as require by Management.
- 27. Be responsible and accountable for crockery and glassesinventory/breakages.
- 28. Adhere to and practice the correct procedures asoutlined in the Standard Operating Procedures manual.
- 29. Be aware of and comply with Rules and Regulations, hotel's Fireand Safety Policy and Jersey Liquor Regulations
- 30. Ensure adherence to the company's Health and Safetyprocedures and maintain these throughout the department.
- 31. Complete your Flow Training ontime as per Company Policy, as well as any other assessments that need to becompleted.
- 32. Be responsible for your own key card.
- 33. Verifythe age of customers to ensure legal drinking age requirements are met. Ensureall staff members from the F&B team adhere to this.
- 34. To assist other departments whenrequired
- 35. Tips to be placed in the sealedcontainer and handed over to reception at the end of the trading day– followthe procedure.
- 36. Cleaning rota to be checked dailyand ensure that everyone fulfils their duty and records these accordingly.
- 37. Pleasenote this is not an extensive job list description and that you will berequired to complete other tasks.
- Minimum of 1 years experience in quality establishment
- #J-18808-Ljbffr
F & B Assistant 2027 Season employer: Dolan Hotels Group
At Somerville Hotel, we pride ourselves on being a family-run establishment that values every team member's contribution. As an Assistant Hotel Manager, you'll enjoy a supportive work culture that fosters growth and development, alongside competitive benefits such as private medical cover and live-in accommodation. Join us in shaping the future of one of Jersey's most cherished heritage hotels, where your leadership will directly enhance guest experiences and team dynamics.
StudySmarter Expert Advice🤫
We think this is how you could land F & B Assistant 2027 Season
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dolan Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dolan Hotels Group
Don't be shy about reaching out to Dolan Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F & B Assistant 2027 Season
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dolan Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dolan Hotels Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
