Sales Manager - South Wales/South West in Sittingbourne

Company Description

Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 150 sales and logistics facilities in over 50 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is provided swiftly – no matter how big and complex the project.

Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 150 sales and logistics facilities in over 50 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is provided swiftly – no matter how big and complex the project.

Doka employs more than 8,400 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.

Job Description

• Responsible for generating new business opportunities in the area of responsibility, as well as maintaining the project pipeline




• Responsible for achieving personal annual sales targets




• Ensure full knowledge of all Key Customers, the decision makers and key influencers as well as understanding organisation structure and the decision processes




• Maintain positive and open relationships with customers and internal Doka employees




• Using the Doka product portfolio to deliver the most economical and professional solution together with upselling in order to increase revenues




• Develop an understanding of competitor’s products




• Ensure customer requirements are communicated accurately with the engineering department




• Resolve customer issues and complaints to maximize satisfaction




• Lead and coordinate with team members and other departments throughout the whole sales process from inquiry to project closure




• Responsible for account management, i.e. dealing with complaints, queries, and making sure account payments are made in line with Doka trading terms.




• Supply management with reports on your sales area activities, customer needs, interests, competitive activities and the potential to identify opportunities for new products and services




• Maintain customer and project information in the CRM system to ensure accurate forecasting of revenue and material requirements

Qualifications

Qualifications / Knowledge / Experience

• Degree or diploma in a construction related discipline would be preferable along with a deep knowledge of the construction industry and ideally the formwork sector




• Strong technical sales skills with at least 5 years experience




• Strong IT skills and a good understanding of Microsoft Office




• Ability to create and confidently deliver presentations tailored to the audience’s needs




• Relationship management skills and ability to deal with customer feedback




• Understanding of key contractual terms

Skills / Characteristics

• Passionate to find solutions for clients through an added-value approach




• Open-minded and team oriented with a positive attitude




• Ability to self motivate and work unsupervised




• Highly motivated and target driven with a proven track record in sales




• Strong interpersonal, communication, selling and negotiation skills and a strong numerical aptitude




• High levels of prioritisation, time management and organizational skills