Senior Product Manager - Quote Lifecycle (London)

Senior Product Manager – Quote Lifecycle

UK London

UK London

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Enterprise Tech

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19 May 2025

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R-0003869

We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

The Role

As a Senior Product Manager focused on the Quote Lifecycle at Dojo, you'll own the end-to-end strategy, delivery, and optimisation of our quoting capabilities. You’ll ensure our sales teams and partners are empowered to generate accurate, compliant, and compelling quotes efficiently, directly influencing our sales velocity and revenue outcomes. You'll collaborate across Sales, Pricing, Underwriting, Product Marketing, and Salesforce teams to refine our quoting systems and processes, driving meaningful improvements in both customer and internal user experiences whilst directly owning our product proposition and how we bring new ideas to market.

What You'll Do

Own and drive the vision, roadmap, and execution of the quoting lifecycle within Salesforce CPQ and related systems.

Optimise quote creation, pricing logic, discount governance, and user experiences for sales teams and partners.

Collaborate closely with stakeholders to define and deliver enhancements, ensuring quoting remains scalable, compliant, and commercially competitive.

Lead product discovery sessions, translating business needs into clearly prioritised product requirements and actionable plans.

Use customer insights, data, and analytics to continually improve quote speed, accuracy, adoption, and satisfaction.

Act as the subject matter expert for quoting, providing training, guidance, and thought leadership internally.

Influence and manage third-party vendor relationships to ensure effective integration and utilisation of quoting tools.

What Success Looks Like

Significant improvement in quote-to-close conversion rates and overall sales velocity.

Reduction in quote turnaround times and manual interventions or corrections.

Increased satisfaction and reduced friction for internal sales users and external partners (measured by NPS/CSAT).

Enhanced accuracy and compliance, reducing rework and non-standard discounting practices.

Delivery of quoting enhancements on-time, clearly aligned with strategic business priorities.

What You'll Bring

Demonstrated experience as a Senior Product Manager, ideally in a sales operations, revenue enablement, or similar commercial role.

Proven track record of successfully managing quoting tools, pricing strategies, or CPQ implementations.

Experience working with Salesforce (particularly Salesforce CPQ) and strong familiarity with sales processes.

Exceptional stakeholder management and communication skills, capable of bridging technical and commercial teams.

A data-driven approach with analytical skills to identify opportunities, prioritise initiatives, and measure impact effectively.

Excellent strategic planning abilities, alongside a willingness to roll up your sleeves to deliver results quickly.

Strong commercial acumen and a customer-centric mindset, always striving to improve the user experience.

Dojo home and away

We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.

That's why we have an office-first culture. This means working from the office 4+ days per week.

With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.

Question: what’s curious, relentless, and customer obsessed?

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.

If the following speak to you, let’s talk:

• You’re curious. You have a real desire to learn and create.
• You’re relentless. You keep going even when it’s easier not to.
• You’re customer-obsessed. You know how important customers are to what you do.

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK.

And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.

Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.

If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.

Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.

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