Mid-Market Account Executive

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose‑built for in‑person commerce, is game changing.

About the Role

Dojo, a rapidly growing fintech company, is looking for a talented Mid‑Market Account Executive to join our dynamic team. In this key role, you'll drive revenue growth and contribute significantly to the success of our direct sales business. If you thrive in a customer‑centric and innovative environment, this opportunity is for you.

Responsibilities

• Strategic Sales
  • Execute a strategic sales plan in alignment with Dojo’s overarching objectives.
  • Drive the closure of successful opportunities in the UK mid‑market by proactively identifying and pursuing sales leads.
  • This requires developing and executing effective strategies in collaboration with various internal departments.
  • Focus specifically on opportunities with between £1 million to £20 million in card turnover.
  • Maintain and strengthen customer relationships, which will involve periodic on‑site visits and work at client locations.
• Relationship Building and Collaboration
  • Build and nurture strong relationships with key decision‑makers in target organisations to promote Dojo’s solutions and secure profitable agreements.
  • Grow Dojo’s mid‑market sales network through effective collaboration with marketing and other cross‑functional teams.
  • Provide support to the account management department concerning contract renewals on a periodic basis.
  • Work closely with Dojo’s Partnership channel to nurture and grow our relationship with them to encourage future lead generation.
  • Develop and manage new affiliate partnerships, establishing these as personal, dedicated lead sources.
• Market Insight and Process Optimisation
  • Monitor market trends, competitor activities, and customer needs to identify new growth opportunities and maintain a competitive edge.
  • Stay current with industry best practices, emerging trends, and technological advancements.
  • Contribute to the continuous optimisation of sales processes, including forecasting, pipeline management, and performance tracking.
• Reporting and Performance Analysis
  • Deliver comprehensive reports on sales performance, market trends, and customer feedback to senior stakeholders.
  • Keep Salesforce records up‑to‑date by consistently logging client conversations and activities, and accurately maintaining opportunity details such as the close date and sales stage.

Qualifications

• Proven experience selling card payment solutions in the UK market.
• Demonstrated track record of exceeding sales targets.
• Strong sales and negotiation expertise within the mid‑market segment, specifically in verticals such as hospitality, retail, healthcare, and leisure & entertainment.
• Excellent communication and relationship management skills.
• Proficiency in strategic account planning and execution.
• Ability to prioritise effectively and adapt quickly to changes in a fast‑paced sales environment.

Values we look for

• Curious – a real desire to learn and create.
• Relentless – keep going even when it’s easier not to.
• Customer‑obsessed – know how important customers are to what you do.

Diversity, Equity, and Inclusion at Dojo

From local bakeries to well‑known eateries, Dojo payments serve over 150,000 places across the UK. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. We open the door to all, and encourage candidates who care about their work and are curious and customer‑first!