At a Glance
- Tasks: Lead a team to enhance workplace experiences across multiple European locations.
- Company: Join Dojo, the UK's largest and most loved payments acquirer.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Exciting role with travel opportunities across Europe.
- Why this job: Shape the future of workplace culture in a rapidly growing company.
- Qualifications: Proven leadership and multi-site management experience required.
The predicted salary is between 63000 - 77000 £ per year.
We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
The role
We are looking for a Workplace Experience Manager to lead our Workplace Experience team into an exciting new chapter. Over recent years, Dojo has expanded significantly across Europe, building an established portfolio of 8 offices across the UK, Ireland, Spain, Italy, and France. As our footprint matures, our focus is shifting from rapid expansion to operational refinement and site optimisation.
In this role, you will balance strategic leadership with hands-on operational execution. You will steer our team to drive operational excellence, champion an outstanding day-to-day employee experience, and create frictionless, high-performing workplace environments where our teams thrive. This role is based in our London office, with periodic travel across our European sites.
What you will do...
- Lead the team: Provide direct line management to a team of 4 across London, Bristol, and Madrid—setting priorities, unblocking workflows, and fostering high performance.
- Drive workplace strategy: Shape and execute a market-leading workplace experience strategy across all Dojo locations, balancing cultural impact with core business needs.
- Oversee portfolio operations: Ensure all offices run efficiently, safely, and reflect Dojo culture, while taking direct operational ownership of our Paris and Dublin sites.
- Manage budgets & vendors: Own the business-wide workplace budget, driving accurate forecasting, cost management, and vendor economies of scale.
- Cross-functional alignment: Partner with People Operations, IT, Security, Legal, and Finance to deliver seamless workplace initiatives and change management.
- Standardise resources: Build and maintain core workplace documentation and processes to ensure operational consistency across all European offices.
What you will bring...
- Proven leadership: Demonstrated experience leading distributed teams across multiple locations to achieve impactful results.
- Multi-site experience: Track record of managing workplace and facilities operations in a fast-paced environment across UK and European locations.
- Operational & financial acumen: Practical experience managing budgets, procurement, vendor relations, and facilities projects with a focus on efficiency and ROI.
- Stakeholder influence: Strong ability to collaborate with and influence cross-functional stakeholders at all levels to align priorities.
- Agility & problem-solving: Comfort navigating ambiguity, pivoting quickly as business needs shift, and delivering under pressure.
- Health & safety expertise: Solid knowledge of UK H&S regulations and risk assessment, with experience embedding safe, audit-ready working practices across multi-site environments.
Workplace Experience Manager in London employer: Dojo
At Dojo, we pride ourselves on being an exceptional employer that values innovation and collaboration. Our vibrant work culture fosters autonomy and trust, empowering employees to take ownership of their projects while driving meaningful change in the payments landscape. With a commitment to professional growth and a supportive environment, we offer unique opportunities for our team members to thrive and make a significant impact in the finance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Manager in London
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Dojo.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Dojo.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Workplace Experience Manager in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Dojo.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Dojo. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Dojo
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Dojo, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Dojo, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Dojo could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Dojo as they’re likely seeking a candidate who can enhance their workplace culture.
