Senior Software Engineer - Operations Enablement in London

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

The Role

As a Senior Software Engineer in the Operations Enablement team, you will be a lead contributor and technical expert, responsible for the full lifecycle of our internal tools that help our staff access the right data, resolve customer queries more efficiently, and drive operational effectiveness. You will own significant workstreams end-to-end, from initial ideation and technical strategy to implementation, deployment, and ongoing maintenance.

You will act as a key technical leader within a cross-functional team, mentoring junior engineers and championing engineering excellence. You will work closely in a cross-functional team, collaborating with our Product Manager and QA Engineer to deliver high-quality, impactful products.

What you will do...

• Lead Complex Workstreams: Take technical ownership of multiple, large-scale projects, managing significant complexity and delivering high-quality, impactful results for the business.
• Define Technical Strategy: Act as a key contributor to the technical strategy of the systems you work on, making critical architectural decisions and ensuring solutions are scalable, secure, and maintainable.
• Drive Engineering Excellence: Lead by example by producing simple, robust, and well-tested code with very few defects. You will champion best practices, identify and mitigate technical debt, and define engineering processes that improve team efficiency and code quality.
• Mentorship and Knowledge Sharing: Mentor and act as a go-to source of knowledge for your teammates. You will take action to help others grow by explaining the "why" behind decisions and providing regular, constructive feedback.
• Cross-Functional Influence: Proactively engage with a variety of technical and non-technical stakeholders (including product, QA, operations, and other engineering teams) to clarify business priorities and ensure alignment on solutions.
• Innovation & Problem Identification: Identify long-term opportunities and proactively propose, design, and deliver solutions to complex problems, demonstrating the ability to turn ambiguity into clear, actionable plans.

What you will bring...

• Deep Technical Expertise: Proven experience as a senior engineer, with deep knowledge of C# and front end frameworks such as Angular or React within a full-stack context.
• System Design & Architecture: Extensive experience in designing and building scalable, resilient, and maintainable systems, including expertise with MongoDB.
• Leadership & Mentorship: A track record of leading projects and mentoring other engineers. You are a recognized source of knowledge for your team.
• Cloud Knowledge: Strong understanding of how to build, deploy, and operate services in a cloud-native environment.
• Problem-Solving & Creativity: A mindset that thrives on ambiguity and adversity, consistently delivering creative, impactful, and fast solutions.

Nice to have...

• Cloud platforms: Experience with Google Cloud Platform (GCP) or other major cloud providers (AWS, Azure).
• Event Driven System Design: Experience with an event driven architecture or familiarity with event sourcing.

Dojo home and away

We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas. That’s why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.

Question: what’s curious, relentless, and customer obsessed?

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values. If the following speak to you, let’s talk:

• You’re curious. You have a real desire to learn and create.
• You’re relentless. You keep going even when it’s easier not to.
• You’re customer-obsessed. You know how important customers are to what you do.

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. Visit to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.