Pricing and Monetisation Lead (FR, IT & ES) in London

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

The Role

As the Pricing & Monetisation Lead (France, Italy & Spain), you will act as the strategic pricing advisor for Dojo’s French, Italian & Spanish markets. This is a high-autonomy position sitting within the Monetisation function, you will bridge the gap between high-level strategy and hands-on operational execution. You will track market signals, design, implement, and manage the pricing frameworks that power our growth. You will be the primary advisor to the senior leadership team on pricing and monetisation for the region, providing the expert recommendations necessary to navigate a complex regulatory and competitive landscape while protecting and growing our net revenue. This role is ideal for someone who is intellectually curious, highly analytical, and passionate about understanding how pricing and fees evolve across the payments ecosystem.

What you'll do (Key Responsibilities)

• Serve as the lead subject matter expert (SME) on pricing for France, Italy & Spain, developing formal recommendations for executive leadership on price adjustments, fee structures, and margin protection.
• Partner with Insights, Product, and Product Marketing teams to monitor competitor positioning and ensure new features are monetised through value-based packaging that maintains Dojo’s premium market standing.
• Build and maintain sophisticated financial models to simulate the revenue, margin, and ARR impact of proposed strategic shifts—quantifying expansion and churn implications to provide the data necessary for final executive decision-making.
• Drive the delivery of pricing initiatives by collaborating with Tech, Product, and Finance teams to ensure changes are operationally viable—from technical billing configuration through to quoting and financial reporting.
• Lead the cross-functional coordination required to move pricing initiatives from technical logic and fee structures to effective sales enablement and channel communications.
• Work closely with Revenue leaders, Sales, and Customer Success to align pricing with commercial objectives, using field insights on price sensitivity and deal patterns to refine the long-term strategy.
• Design and run pricing experiments and promotional offers, synthesising results into actionable recommendations for leadership, while monitoring fee volatility to adjust pricing guardrails and prevent margin erosion.
• Navigate the technical landscape by working directly with Engineering to ensure our infrastructure supports advanced pricing automation and scalable packaging structures.

What we're looking for (Skills & Experience)

• 6–10+ years of experience in Pricing, Monetisation Strategy, or Commercial Finance. Payments or merchant acquiring experience is strongly preferred.
• Bachelor’s degree in Finance, Economics, or a quantitative field; MBA or relevant professional certifications (e.g., CPP) are a plus.
• A proven track record of driving large-scale, strategic pricing workstreams from ideation through to production.
• A customer-centric approach, balancing revenue maximisation with the delivery of true customer value.
• Complete independence in project management; comfortable owning a roadmap and delivering results with high level autonomy.
• Strong analytical skills (SQL/Excel) with the ability to translate fragmented market data into a cohesive commercial strategy.
• Experience advising C-suite or Director-level stakeholders, with the confidence to defend recommendations under pressure.
• An understanding that pricing is a product feature, with experience working with Tech teams to build scalable pricing infrastructure.
• Nice to have: a deep technical mastery of card-present and card-not-present economics, including Interchange (MIF), Scheme Fees, and the evolving regulatory landscape.