Head of Strategic Planning, Revenue Strategy & Operations in London

Head of Strategic Planning, Revenue Strategy & Operations

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Overview

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries transact billions with us every year. Our people are the driving force behind our success. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

The Head of Strategic Planning is responsible for driving integrated strategies, plans and execution across the revenue organisation. The role involves working closely with Sales, Partnerships, Marketing, Revenue Operations, Finance and Product teams to develop integrated plans, establish shared goals and OKRs, and deliver strategic programs to drive scalable revenue growth and operational efficiency. This role is critical for Dojo to achieve its ambitious growth targets and to rapidly scale our revenue operations in the UK and our new European markets.

What you will do

• Lead strategic planning for the revenue organization, partnering closely with revenue leaders, Product, Finance, Analytics, and Operations teams to drive alignment on key objectives and priorities
• Scope and deliver strategic and operational initiatives that maximize revenue growth and operational efficiency, in partnership with cross-functional teams
• Define the company’s channel strategy and operating model across payment consultants, ISVs/resellers, direct sales and account management across segments and markets
• Oversee the design and implementation of sales incentive programs for all sales channels
• Establish processes to minimise channel conflict through deal registration and redesigned incentive structures
• Lead strategy and operations for central functions/teams, including Partnerships and Monetisation
• Lead and mentor a high-performing team of strategy & operations leads, fostering a culture of data‑driven decision‑making and continuous improvement

What you will bring

• Bachelor degree in business, finance, engineering or a related quantitative field. MBA a plus.
• Experience leading business strategy, sales and/or revenue operations in a fast growing fintech, SaaS or B2B technology company. Prior experience in management consulting is desirable. Payment industry experience is a plus.
• Proven track record of leading teams, designing and executing strategies and programs in a high-growth, multi-country, multi-channel environment, covering various customer segments (from SMB to large enterprises)
• Expert understanding of B2B strategies and operating models, including channel and growth strategies, customer and market segmentation, org design and operating models for sales and partnerships teams. Experience with pricing strategy, and with sales incentive design is desirable.
• Advanced program management skills: experience in leading large scale strategic and operational programs, aligning multiple departments to drive revenue growth. Experience with CRM implementation and/or new market launches is desirable.
• Advanced analytical skills. Ability to oversee complex analytics and modelling leveraging multiple data sources, and to communicate insights effectively to senior and non-technical audiences
• Advanced proficiency in Excel and Google Suite. Proficiency with Salesforce, business intelligence tools (e.g. Looker, Tableau) and familiarity with other sales and revenue technologies.
• Exceptional communication skills including verbal, written and presentation skills

Dojo culture and ways of working

Dojo home and away — We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas. That’s why we have an office-first culture. This means working from the office 4+ days per week.

With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Do work that counts, in spaces made for you.

Question: what’s curious, relentless, and customer obsessed? If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. Building teams to reflect the diversity of the businesses we serve is fundamental to creating relevant, innovative products. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.

Candidate notes

Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Business Development and Sales