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For Companies At a Glance
- Tasks: Lead product strategy for payments, driving growth and efficiency.
- Company: Dojo is revolutionising payments, serving over 150,000 customers across four countries.
- Benefits: Enjoy an office-first culture with dynamic workspaces and collaboration opportunities.
- Why this job: Join a fast-paced team that values curiosity, innovation, and customer obsession.
- Qualifications: 3+ years in payments with proven leadership and strategic skills required.
- Other info: Diversity and inclusion are key; adjustments during recruitment are welcomed.
The predicted salary is between 72000 - 96000 ÂŁ per year.
Join to apply for the Head of Product role at Dojo
Join to apply for the Head of Product role at Dojo
We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves. The Role Core Payments is the engine behind every transaction at Dojo – authorisation, acquiring, settlement, and reconciliation across markets. It enables businesses to take more payments, faster, and delivers the reliable, always-on experience that merchants trust to keep cash flowing and customers moving. As Head of Product for this domain, you’ll lead the strategy and execution that directly impacts Dojo’s growth and profitability. Your work will drive cost efficiency by reducing cost per transaction, improving margins as we scale. And it will fuel revenue growth by helping us win more merchants and unlock new payment-driven revenue streams. What You'll Do
- Define and drive the product vision for Payments. Set a clear long-term direction for our platform that balances scale, cost-efficiency, and merchant value. Translate that vision into strategy, roadmap, and execution.
- Lead and grow the payments product team. Manage a team Product Managers. Hire top-tier talent, develop their thinking, and instil a high-performance culture focused on ownership, precision, and outcomes.
- Scale and harden the platform. Work with Engineering to make payments more resilient, extensible, and efficient. Design for real-world complexity – market launches, system load, scheme changes, and edge cases.
- Optimise core flows. Redesign acquiring, authorisation, settlement, and reconciliation to reduce operational cost, improve merchant experience, and increase margin.
- Drive cross-functional execution. Align Engineering, Ops, Finance, Risk, and Commercial around common goals. Make clear trade-offs, sequence work effectively, and ensure momentum across teams.
- Lead key partnerships. Own the commercial and technical relationships with card schemes, processors, banks, and fintechs. Influence partner roadmaps and negotiate terms that strengthen our position.
- Anticipate and embed regulation. Work with Compliance to build products that meet PSD2, SCA, PCI-DSS, and market-specific mandates without adding merchant drag or slowing teams down.
- Turn operations into a competitive advantage. Use data to eliminate manual steps, automate reconciliation, and unlock scalable efficiencies across the stack.
What You'll Bring
- 3+ more years in payments at a PSP, acquirer, issuer, or scaled merchant. Deep knowledge of payment technology. Deep fluency in acquiring, authorisation, and settlement flows.
- Experience owning and scaling infrastructure in a high-growth environment. You have delivered platforms that evolve over years, not just quarters.
- Proven leadership of strong product teams. You build clarity, develop talent, and set high standards for execution and impact.
- Strong commercial instincts. You’ve led co-development with partners and negotiated contracts that drive revenue and reduce cost.
- Strategic and operational range. You connect long-term direction to short-term focus, and move seamlessly between platform-level thinking and team-level execution.
- Clear communicator and cross-functional operator. You keep teams and stakeholders aligned and unblocked without resorting to process theatre.
- Willingness to travel across our European footprint to build relationships and unblock progress in-market.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas. That's why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you. Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values. If The Following Speak To You, Let’s Talk
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo. To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
Seniority level
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Seniority level
Executive
Employment type
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Employment type
Full-time
Job function
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Job function
Product Management and Marketing
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Head of Product (London) employer: Dojo
Contact Detail:
Dojo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product (London)
✨Tip Number 1
Familiarise yourself with Dojo's product offerings and their unique selling points. Understanding how Dojo has disrupted the payments market will help you articulate your vision for the Head of Product role and demonstrate your alignment with their mission.
✨Tip Number 2
Network with current or former employees of Dojo to gain insights into the company culture and expectations for the Head of Product position. This can provide you with valuable information that can set you apart during discussions.
✨Tip Number 3
Prepare to discuss your experience in leading product teams and scaling payment infrastructures. Be ready to share specific examples of how you've driven cost efficiency and revenue growth in previous roles, as these are key aspects of the job.
✨Tip Number 4
Showcase your understanding of regulatory requirements in the payments industry, such as PSD2 and PCI-DSS. Being able to discuss how you would navigate these regulations while driving product innovation will demonstrate your strategic thinking.
We think you need these skills to ace Head of Product (London)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Head of Product role at Dojo. Tailor your application to highlight how your experience aligns with their needs, especially in payments technology and team leadership.
Craft a Compelling CV: Your CV should clearly showcase your relevant experience in payments, product management, and leadership. Use quantifiable achievements to demonstrate your impact in previous roles, particularly in scaling products and driving revenue growth.
Write a Strong Cover Letter: In your cover letter, express your passion for the payments industry and your alignment with Dojo's values. Highlight specific examples of how you've been curious, relentless, and customer-obsessed in your previous roles, and explain why you're excited about the opportunity at Dojo.
Showcase Your Leadership Skills: Since this is a senior role, emphasise your leadership experience. Discuss how you've built and managed high-performing teams, fostered a culture of ownership, and achieved strategic goals. Be specific about your approach to cross-functional collaboration and stakeholder management.
How to prepare for a job interview at Dojo
✨Understand Dojo's Vision
Before the interview, make sure you thoroughly understand Dojo's mission to reinvent payments. Familiarise yourself with their products and how they differentiate themselves in the market. This will help you articulate how your experience aligns with their goals.
✨Showcase Leadership Experience
As a Head of Product, you'll need to demonstrate your ability to lead and grow teams. Prepare examples of how you've developed talent and fostered a high-performance culture in previous roles. Highlight specific achievements that showcase your leadership style.
✨Prepare for Technical Questions
Given the technical nature of the role, be ready to discuss payment technologies, acquiring, authorisation, and settlement flows. Brush up on relevant industry standards like PSD2 and PCI-DSS, and be prepared to explain how you've navigated these in past projects.
✨Emphasise Cross-Functional Collaboration
Dojo values collaboration across various teams. Be prepared to discuss how you've successfully aligned different departments towards common goals in your previous roles. Share specific examples of how you managed trade-offs and ensured momentum across teams.
