At a Glance
- Tasks: Lead product strategy for payments, driving growth and efficiency.
- Company: Join Dojo, the UK's largest and most loved payment acquirer.
- Benefits: Competitive salary, dynamic office culture, and opportunities for professional growth.
- Other info: Collaborative office-first culture with a focus on diversity and inclusion.
- Why this job: Make a real impact in the payments industry with innovative solutions.
- Qualifications: Experience in payments and proven leadership in high-growth environments.
The predicted salary is between 72000 - 108000 £ per year.
Overview
Head of Product — Payments at Dojo. We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Over 150,000 customers across four countries choose to transact billions with us every year. Our people are our greatest investment and our ultimate competitive advantage.
The Role: Core Payments is the engine behind every transaction at Dojo — authorisation, acquiring, settlement, and reconciliation across markets. It enables businesses to take more payments, faster, and delivers the reliable, always-on experience that merchants trust to keep cash flowing and customers moving. As Head of Product for this domain, you’ll lead the strategy and execution that directly impacts Dojo’s growth and profitability, driving cost efficiency and unlocking new payment-driven revenue streams.
What You Will Do
- Define and drive the product vision for Payments. Set a clear long-term direction for our platform that balances scale, cost-efficiency, and merchant value. Translate that vision into strategy, roadmap, and execution.
- Lead and grow the payments product team. Manage a team of Product Managers. Hire top-tier talent, develop their thinking, and instil a high-performance culture focused on ownership, precision, and outcomes.
- Scale and harden the platform. Work with Engineering to make payments more resilient, extensible, and efficient. Design for real-world complexity — market launches, system load, scheme changes, and edge cases.
- Optimise core flows. Redesign acquiring, authorisation, settlement, and reconciliation to reduce operational cost, improve merchant experience, and increase margin.
- Drive cross-functional execution. Align Engineering, Ops, Finance, Risk, and Commercial around common goals. Make clear trade-offs, sequence work effectively, and ensure momentum across teams.
- Lead key partnerships. Own the commercial and technical relationships with card schemes, processors, banks, and fintechs. Influence partner roadmaps and negotiate terms that strengthen our position.
- Anticipate and embed regulation. Work with Compliance to build products that meet PSD2, SCA, PCI-DSS, and market-specific mandates without adding merchant drag or slowing teams down.
- Turn operations into a competitive advantage. Use data to eliminate manual steps, automate reconciliation, and unlock scalable efficiencies across the stack.
What You Will Bring
- Experience in payments at a PSP, acquirer, issuer, or scaled merchant. Deep knowledge of payment technology. Deep fluency in acquiring, authorisation, and settlement flows.
- Experience owning and scaling infrastructure in a high-growth environment. You have delivered platforms that evolve over years, not just quarters.
- Proven leadership of strong product teams. You build clarity, develop talent, and set high standards for execution and impact.
- Strong commercial instincts. You’ve led co-development with partners and negotiated contracts that drive revenue and reduce cost.
- Strategic and operational range. You connect long-term direction to short-term focus, and move seamlessly between platform-level thinking and team-level execution.
- Clear communicator and cross-functional operator. You keep teams and stakeholders aligned and unblocked without resorting to process theatre.
- Willingness to travel across our European footprint to build relationships and unblock progress in-market.
Culture and Requirements
Dojo home and away — We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas. That’s why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we stay dynamic. Deep focus zones and collaboration spaces are available for different work needs.
Question: what’s curious, relentless, and customer obsessed? If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If The Following Speak To You, Let’s Talk
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo. We encourage adjustments to help you thrive through the recruitment process.
To learn more about our benefits and what it’s like to work at Dojo, visit dojo.careers or check our LinkedIn and Instagram pages.
Seniority level: Executive • Employment type: Full-time • Job function: Product Management and Marketing
#J-18808-Ljbffr
Head of Product employer: Dojo
Dojo is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters innovation and collaboration. As a Bookings Solutions Sales Specialist, you will benefit from extensive employee growth opportunities, including training and mentorship, while being part of a team that values data-driven insights to empower hospitality merchants. With a focus on meaningful impact and a supportive environment, Dojo stands out as a rewarding place to advance your career in the fast-paced SaaS industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product
✨Tip Number 1
Network like a pro! Get out there and connect with people in the payments industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in payments and product management. Share specific examples of how you've driven growth and efficiency in past roles to really impress them.
✨Tip Number 3
Prepare for interviews by diving deep into Dojo’s products and values. Understand their mission and think about how your skills align with their goals. This will help you stand out as someone who’s not just looking for any job, but is genuinely excited about joining their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to be part of the Dojo family. Let’s make it happen!
We think you need these skills to ace Head of Product
Some tips for your application 🫡
Show Your Passion for Payments:When you're writing your application, let your enthusiasm for the payments industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about revolutionising payments and making a difference in this space.
Tailor Your Experience:Make sure to highlight your relevant experience in payments, especially if you've worked with PSPs or acquirers. We love seeing how your background aligns with our needs, so don’t hold back on showcasing your achievements in this area!
Be Clear and Concise:We appreciate clarity! When detailing your skills and experiences, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key qualifications at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our community!
How to prepare for a job interview at Dojo
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payment technologies, especially around authorisation, acquiring, and settlement flows. Being able to discuss these topics confidently will show that you understand the core of what Dojo does and how you can contribute to their mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led product teams in the past. Highlight your ability to develop talent and instil a high-performance culture. This is crucial for the Head of Product role, so be ready to discuss specific instances where you’ve driven team success.
✨Align with Dojo's Values
Familiarise yourself with Dojo’s values of curiosity, relentlessness, and customer obsession. Be prepared to share how these values resonate with you and how you've demonstrated them in your previous roles. This will help you connect with the interviewers on a cultural level.
✨Prepare for Cross-Functional Collaboration
Think about how you would align different teams like Engineering, Ops, and Finance around common goals. Have examples ready that illustrate your experience in driving cross-functional execution and making clear trade-offs. This will show that you can navigate the complexities of the role effectively.
