Commercial Manager

In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

The role... We’re on a mission to become the most trusted payments provider, and the Commercial Manager role is pivotal to this success. Reporting to the Regional Commercial Manager, you will be responsible for enabling a team of self-employed payments consultants (“PCs”) to deliver our field sales strategy within your team's territory. Note: This is a field-based role covering London and the surrounding outskirts.

What You Will Do…

• Have a practical and hands-on approach to supporting our PCs in their role for Dojo. This can include, but isn’t limited to:
• Advising on all aspects of our sales process
• Supporting PCs with how to build their business
• Motivating PCs based on individual needs to drive results
• Cascading and explaining company information they need to succeed
• Being visible/present in the field to provide hands-on support to facilitate sales
• Encourage performance and ongoing engagement from PCs through 1:1 coaching sessions in the field
• Relay identified knowledge gaps and/or training opportunities for the PC population to the Regional Commercial Manager, to inform content development and training initiatives
• Advise the Regional Commercial Manager of PC incentivisation effectiveness as well as opportunities to connect the PC population based on your insights
• Remain closely aligned with the Regional Commercial Manager, working with them as well as keeping them informed of any developments in the PC population in your region
• Act as a vital link between internal teams and PCs
• Support the execution of the field sales strategy as set by the Regional Commercial Manager and broader business priorities

What You Will Bring…

• Experience working in the card payment industry
• Experience working in the field with self-employed consultants
• Proven ability to motivate teams and build strong relationships even when working remotely
• Proven results in field sales using a hands-on approach to support a self-employed sales model
• Ability to adapt sales approach in response to the external market and broader business strategy

Dojo home and away We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas. That's why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.

Question: what’s curious, relentless, and customer obsessed? If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values. If the following speak to you, let’s talk:

• You’re curious. You have a real desire to learn and create.
• You’re relentless. You keep going even when it’s easier not to.
• You’re customer-obsessed. You know how important customers are to what you do.

Diversity, equity, and inclusion at Dojo From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.