Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients to boost retention and discover upsell opportunities.
- Company: Join Dojo, a vibrant team in Bristol focused on customer success.
- Benefits: Enjoy a competitive salary, bonuses, and a supportive office culture.
- Other info: Fast-paced environment with plenty of opportunities for personal growth.
- Why this job: Make a real difference by helping clients thrive and grow.
- Qualifications: Strong communication skills and a passion for customer engagement.
The predicted salary is between 30000 - 40000 £ per year.
Dojo is looking for a Proactive Specialist to join their dynamic team in Bristol. This role revolves around customer retention and identifying upsell opportunities by conducting health checks with existing clients. The ideal candidate will thrive in a fast-paced environment and possess excellent communication skills.
Dojo promotes an office-first culture, with employees working four or more days in the office, offering a supportive and collaborative atmosphere. A competitive salary and potential bonuses are available.
Proactive Growth Specialist: Upsell & Retain in Bristol employer: Dojo
Contact Detail:
Dojo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Proactive Growth Specialist: Upsell & Retain in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Dojo on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Proactive Growth Specialist.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer retention and upselling. We should also come up with examples from our past experiences that showcase our communication skills and ability to thrive in fast-paced environments.
✨Tip Number 3
Show our enthusiasm for the role! When we get the chance to speak with the hiring team, let’s express why we’re excited about helping clients succeed and how we can contribute to Dojo's growth.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our genuine interest in the position. Plus, it’s a great opportunity to reiterate our key strengths.
We think you need these skills to ace Proactive Growth Specialist: Upsell & Retain in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Proactive Growth Specialist role. Highlight your experience in customer retention and upselling, as this will show us you understand what we're looking for.
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your skills. Use clear and concise language in your application, and consider including examples of how you've effectively communicated with clients in the past.
Demonstrate Your Fast-Paced Experience: We love candidates who thrive in a dynamic environment! Share specific instances where you've successfully managed multiple tasks or projects simultaneously, as this will resonate with our fast-paced culture.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your enthusiasm for joining the Dojo team and ensures you’re considered for the role!
How to prepare for a job interview at Dojo
✨Know Your Stuff
Before the interview, make sure you understand Dojo's products and services inside out. Familiarise yourself with their customer retention strategies and think about how you can contribute to upselling opportunities. This will show your genuine interest in the role and the company.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses. Be ready to demonstrate how you've successfully communicated with clients in the past.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to customer health checks and upselling. Think of examples from your previous experience where you successfully retained a client or identified an upsell opportunity. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Embrace the Office Culture
Dojo values an office-first culture, so be prepared to discuss how you thrive in a collaborative environment. Share examples of how you've worked effectively in teams and contributed to a positive workplace atmosphere. This will help you align with their values and show you're a great fit for their dynamic team.