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For Companies At a Glance
- Tasks: Provide exceptional customer service and handle various customer interactions.
- Company: Leading payment solutions company based in vibrant Bristol.
- Benefits: Competitive salary, bonus opportunities, and a dynamic work environment.
- Why this job: Join a passionate team and make a difference in customer experiences.
- Qualifications: Fluency in English and Italian, with strong problem-solving skills.
- Other info: Hybrid role with most days spent in the lively Bristol office.
The predicted salary is between 30000 - 42000 £ per year.
A leading payment solutions company in Bristol is looking for Customer Service Advisors who are passionate and customer-obsessed. In this role, you'll handle various customer interactions and provide exceptional service.
Required qualifications include:
- Fluency in English and Italian
- Problem-solving skills
- A proactive mindset
This is an office-first position, with most work days spent in the vibrant Bristol office. Competitive salary and bonus opportunities are offered.
Bilingual Customer Service Advisor (English/Italian) - Hybrid in Bristol employer: Dojo
Contact Detail:
Dojo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Customer Service Advisor (English/Italian) - Hybrid in Bristol
✨Tip Number 1
Get to know the company! Research their values and mission so you can show how your passion for customer service aligns with theirs. This will help you stand out during interviews.
✨Tip Number 2
Practice your bilingual skills! Since this role requires fluency in both English and Italian, brush up on your language skills by having mock conversations or role-playing customer scenarios with a friend.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events in Bristol. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Bilingual Customer Service Advisor (English/Italian) - Hybrid in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about helping customers and making their experience exceptional!
Highlight Your Language Skills: Since this role requires fluency in both English and Italian, make sure to showcase your language abilities clearly. We love seeing candidates who can communicate effectively in both languages!
Be Proactive in Your Approach: Demonstrate your problem-solving skills in your application. Share examples of how you've tackled challenges in the past, as we value a proactive mindset in our team members.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Dojo
✨Brush Up on Your Language Skills
Since this role requires fluency in both English and Italian, make sure to practice speaking and understanding both languages. You might be asked to switch between them during the interview, so being comfortable with that will show your proficiency.
✨Know the Company Inside Out
Research the payment solutions company thoroughly. Understand their services, values, and recent news. This knowledge will help you tailor your answers and demonstrate your genuine interest in the role and the company.
✨Prepare for Customer Scenarios
Think of common customer service scenarios and how you would handle them. Be ready to discuss your problem-solving skills and provide examples of how you've successfully resolved issues in the past. This will highlight your proactive mindset.
✨Show Your Passion for Customer Service
During the interview, convey your enthusiasm for helping customers. Share stories that illustrate your customer-obsessed attitude and how you go above and beyond to ensure a great experience. This will resonate well with the interviewers.
