At a Glance
- Tasks: Build strong relationships with key clients and drive their growth through strategic insights.
- Company: Join Dojo, the UK's leading payments innovator, transforming commerce for over 150,000 customers.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for personal development.
- Other info: Dynamic, fast-paced environment with a focus on collaboration and ownership.
- Why this job: Be a trusted advisor and make a real impact on customer success and company growth.
- Qualifications: Experience in account management or strategic sales with a track record of exceeding targets.
The predicted salary is between 50000 - 60000 £ per year.
We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
We're looking for a strategic, commercially-focused Account Manager to champion and grow our most valuable customer relationships. In this high-impact role, you'll be the trusted advisor for a portfolio of our key clients, uncovering new revenue opportunities and shaping our company's growth. Combining deep relationship-building with data-driven strategy, you’ll help our customers thrive by expanding their use of our growing suite of products.
What you will do...
- Serve as the primary commercial point of contact, building deep, trusted relationships with key stakeholders across your portfolio.
- Identify, nurture, and close upsell and cross-sell opportunities to consistently meet and exceed growth targets.
- Lead complex commercial discussions, contract renewals, and pricing negotiations to secure long-term customer commitments.
- Drive account health and customer satisfaction, using data to identify potential risks and deploy effective retention strategies.
- Maintain a consistent communication rhythm with clients to review account health, ensuring maximum retention and optimal expansion timing.
- Advocate for the customer internally, partnering with Product, Operations, and Marketing to ensure seamless delivery and optimisation of our products.
What you will bring...
- A background in enterprise account management or strategic sales, with a history of meeting or exceeding revenue and retention targets.
- Experience managing the post-sale commercial lifecycle, including contract renewals, pricing negotiations, and account expansions.
- Strong executive presence and presentation skills, with the ability to command C-suite conversations.
- A logical and analytical approach to problem-solving, with the ability to navigate data and people to find answers.
- Exceptional communication skills, with a proven ability to establish trust, manage conflict, and influence decisions at all levels.
- A collaborative and self-motivated approach, with a strong sense of ownership and the initiative to thrive in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Bristol
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Dojo, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Dojo. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Bristol
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Dojo:When writing your cover letter, make sure to tailor your message specifically for Dojo. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Dojo
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Dojo that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Dojo that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Dojo’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
