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For Companies At a Glance
- Tasks: Create and maintain customer-facing documentation while collaborating with a talented team.
- Company: DoiT is a global tech company helping businesses leverage the cloud for growth and innovation.
- Benefits: Enjoy unlimited vacation, flexible working options, health insurance, and professional development stipends.
- Why this job: Join a fun, entrepreneurial culture where you can grow your skills and make a real impact.
- Qualifications: 4+ years in technical writing for B2B SaaS; strong communication and self-motivation are key.
- Other info: Work remotely from Spain, the UK, or Ireland and embrace a diverse, inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Location
Our Technical Writer will be an integral part of our UX team in EMEA. This role is based remotely in the UK, Ireland, Sweden, the Netherlands or Estonia.
Who We Are
DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state – from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.
The Opportunity
As a Technical Writer, you will be encouraged to take a customer-centric view towards documentation; collaborating with our talented team of product managers, engineers and designers to identify documentation needs. This role is ideal for someone who has an appetite to learn new challenging technical concepts and the desire to become a subject-matter expert in our product.
Responsibilities
- Become a subject matter expert in our product
- Create, update and maintain customer-facing documentation at DoiT Help Center and the Developer Hub
- Collaborate with Product managers, engineers, and designers to gain an in-depth understanding of our product, identify documentation needs and opportunities from a customer-centric view
- Manage multiple documentation tasks in any given sprint
- Contribute to other technical knowledge articles at DoiT
- Participate in tooling and process improvements
Requirements
- 4+ years experience in writing, editing, and reviewing technical documentation for B2B SaaS products
- Proven ability to gather information from multiple channels, dive deep, and synthesize the information into a cohesive narrative
- Proven ability to operate with flexibility, in a fast-paced, constantly evolving team environment
- Self-organized and a self-motivated individual who is confident, thorough and tenacious
- Experience building documentation websites with static site generators and markup languages like Markdown/MDX; proficiency with docs-as-code tools like GitHub
- Understanding of API best practices; familiar with API specs and documentation tools
- Excellent communication skills in English, both written and verbal
Bonus Points
- Basic understanding of cloud technology, e.g., AWS, Google Cloud, Kubernetes
- Experience and knowledge of DocOps
- A great sense of humor and enjoys having fun at work
Are you a Do’er?
Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.
What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values. Sounds too good to be true? Check out our Glassdoor Page. We thought so too, but we’re here and happy we hit that ‘apply’ button.
Full-Time Employee benefits
- Unlimited PTO
- Flexible Working Options
- Health Insurance
- Parental Leave
- Employee Stock Option Plan
- Home Office Allowance
- Professional Development Stipend
- Peer Recognition Program
Many Do’ers, One Team
DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it\’s our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.
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Technical Writer employer: DoiT
Contact Detail:
DoiT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Writer
✨Tip Number 1
Familiarise yourself with DoiT's products and services. Understanding their cloud solutions, especially in areas like Kubernetes and CloudOps, will help you speak confidently about the documentation needs during interviews.
✨Tip Number 2
Showcase your technical writing skills by preparing a sample documentation piece related to cloud technology. This will demonstrate your ability to create clear, customer-centric content and your understanding of the subject matter.
✨Tip Number 3
Network with current or former employees of DoiT on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience with tools like GitHub and Markdown during the interview. Being able to articulate your familiarity with these technologies will show that you're ready to hit the ground running in this role.
We think you need these skills to ace Technical Writer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications of the Technical Writer position at DoiT. Familiarise yourself with their products and the type of documentation they require.
Tailor Your CV: Highlight your relevant experience in writing technical documentation for B2B SaaS products. Emphasise your ability to gather information and create cohesive narratives, as well as any experience with tools like Markdown or GitHub.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of cloud technology and how your skills align with the customer-centric approach DoiT values.
Showcase Your Communication Skills: Since exceptional written and verbal communication skills are essential, ensure that your application is free from errors and clearly articulates your thoughts. Consider including a sample of your previous work if possible.
How to prepare for a job interview at DoiT
✨Showcase Your Writing Skills
As a Technical Writer, your writing skills are paramount. Bring samples of your previous work that demonstrate your ability to create clear and concise documentation. Be prepared to discuss your writing process and how you adapt your style for different audiences.
✨Understand the Product
Familiarise yourself with DoiT's products and services before the interview. This will not only help you answer questions more effectively but also show your genuine interest in the role. Consider how you would approach documenting their offerings and be ready to share your ideas.
✨Demonstrate Collaboration Skills
The role involves working closely with product managers, engineers, and designers. Be prepared to discuss your experience in collaborative environments. Share examples of how you've successfully gathered information from various stakeholders to create comprehensive documentation.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, documentation processes, and the tools they use. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values, especially regarding flexibility and professional development.
