At a Glance
- Tasks: Create and maintain engaging technical documentation for our innovative cloud products.
- Company: Join DoiT, a global tech leader in cloud solutions with a vibrant remote culture.
- Benefits: Enjoy unlimited PTO, flexible working options, health insurance, and professional development support.
- Other info: Embrace a fun, inclusive environment that values diversity and personal growth.
- Why this job: Become a subject-matter expert while collaborating with talented teams and making a real impact.
- Qualifications: 4+ years in technical writing for B2B SaaS; strong communication and self-organisation skills.
The predicted salary is between 50000 - 60000 £ per year.
Our Technical Writer will be an integral part of our UX team in EMEA. This role is based remotely in the UK, Ireland, Sweden, the Netherlands or Estonia.
DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.
As a Technical Writer, you will be encouraged to take a customer-centric view towards documentation; collaborating with our talented team of product managers, engineers and designers to identify documentation needs. This role is ideal for someone who has an appetite to learn new challenging technical concepts and the desire to become a subject-matter expert in our product.
Responsibilities
- Become a subject matter expert in our product
- Create, update and maintain customer-facing documentation at DoiT Help Center and the Developer Hub
- Collaborate with Product managers, engineers, and designers to gain an in-depth understanding of our product, identify documentation needs and opportunities from a customer-centric view
- Manage multiple documentation tasks in any given sprint
- Contribute to other technical knowledge articles at DoiT
- Participate in tooling and process improvements
Requirements
- 4+ years experience in writing, editing, and reviewing technical documentation for B2B SaaS products
- Proven ability to gather information from multiple channels, dive deep, and synthesize the information into a cohesive narrative
- Proven ability to operate with flexibility, in a fast-paced, constantly evolving team environment
- Self-organized and a self-motivated individual who is confident, thorough and tenacious
- Experience building documentation websites with static site generators and markup languages like Markdown/MDX; proficiency with docs-as-code tools like GitHub
- Understanding of API best practices; familiar with API specs and documentation tools
- Excellent communication skills in English, both written and verbal
Bonus Points
- Basic understanding of cloud technology, e.g., AWS, Google Cloud, Kubernetes
- Experience and knowledge of DocOps
- A great sense of humor and enjoys having fun at work
We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.
Full-Time Employee benefits:
- Unlimited PTO
- Flexible Working Options
- Health Insurance
- Parental Leave
- Employee Stock Option Plan
- Home Office Allowance
- Professional Development Stipend
- Peer Recognition Program
DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.
Remote Technical Writer in Swansea employer: DoiT
DoiT is an exceptional employer that champions a flexible and inclusive work culture, allowing remote employees across the UK, Ireland, Sweden, the Netherlands, and Estonia to thrive. With a strong focus on professional development, unlimited PTO, and a commitment to diversity, DoiT empowers its team members to grow both personally and professionally while contributing to innovative cloud solutions for clients worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Technical Writer in Swansea
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or join relevant online communities. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their cloud solutions and be ready to discuss how your skills align with their needs. This shows you're genuinely interested and can hit the ground running.
✨Tip Number 3
Practice your communication skills! As a Technical Writer, clear and concise communication is key. Try explaining complex concepts to friends or family to refine your ability to simplify technical jargon.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our awesome team at DoiT!
We think you need these skills to ace Remote Technical Writer in Swansea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Writer role. Highlight your experience with B2B SaaS products and any relevant technical skills that align with our needs at DoiT.
Show Off Your Writing Skills:Since this is a writing position, include samples of your technical documentation. We want to see how you can take complex concepts and make them easy to understand for our customers.
Be Customer-Centric:In your application, emphasise your ability to think from the customer's perspective. Share examples of how you've identified documentation needs in the past and how you addressed them.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at DoiT
✨Know Your Stuff
Before the interview, dive deep into DoiT's products and services. Familiarise yourself with their cloud solutions, especially around Kubernetes and GenAI. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Writing Skills
Prepare samples of your previous technical documentation that highlight your ability to create clear, concise, and customer-centric content. Be ready to discuss your writing process and how you gather information from various sources to create cohesive narratives.
✨Emphasise Collaboration
Since the role involves working closely with product managers, engineers, and designers, be prepared to share examples of how you've successfully collaborated in the past. Highlight your flexibility and adaptability in fast-paced environments, as this is crucial for the team dynamic.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the team culture, documentation processes, and how they measure success in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's goals.
