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For Companies At a Glance
- Tasks: Manage customer relationships and drive cloud growth opportunities.
- Company: Join DoiT, a leading multi-cloud technology provider with a collaborative culture.
- Benefits: Enjoy unlimited PTO, flexible working, health insurance, and professional development.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
- Why this job: Be part of an innovative team solving complex cloud challenges for global clients.
- Qualifications: 3+ years in Account Management, AWS experience, and strong communication skills.
The predicted salary is between 50000 - 70000 £ per year.
About the Role
Our Account Manager will be an integral part of our Sales team in EMEA. This is a UK-based remote role that requires a regular physical presence at the AWS London offices. Please only apply if you are comfortable with frequent travel to Central London.
Who We Are
DoiT helps fast-growing, digital native companies globally to harness public cloud technology and services to drive business growth. A full-service provider of multi-cloud technology and expertise, DoiT combines the power of intelligent software with deep expertise in Kubernetes, artificial intelligence, and more to deliver the true promise of the cloud at peak efficiency – with ease, not cost.
An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure with $2B cloud spend under management, DoiT works alongside more than 3,000 customers in 70 countries. At DoiT, you'll join a growing team of committed, experienced, and collaborative "Do'ers" who are passionate about solving the most complex cloud challenges.
The Opportunity
The role of DoiT's Account Management team is to nurture relationships with existing customers, identify valuable ways to engage further with customers, provide a trusted point of contact for the cloud vendor teams regarding accounts' growth opportunities and to retain 100% of DoiT's existing customers.
Responsibilities
- Develop a deep understanding of our business, our cloud management platform, support and services and how they help our clients, and their needs.
- Maintain knowledge, context and ownership of the customers you are responsible for and own communication with the respective vendor teams in a way to show value and potential opportunities for revenue growth.
- Manage customer-related support escalations to resolution, ensuring customer satisfaction is of the highest level.
- Negotiate and close long-term commitments with key stakeholders, balancing the requirements of the customer, the vendor and the company's interests.
- Identify new workload opportunities within the customer's cloud environment / SaaS solutions.
- Establish a regular cadence with the complete portfolio of your customers as part of your book of business, balancing the requirements of large strategic customers and fast-growing emerging clients.
- Help aggregate customer feedback that ensures our products & solutions closely align with customer needs and requests.
- Provide customer feedback and requests to engineering teams to provide greater market/customer context and help prioritize deliverables within active development cycles.
- Deliver regular quarterly reviews with customers, tracking active project timelines, projected spending on respective cloud platforms and feedback on DoiT support & engagement.
- Identify cost-optimization opportunities within the customer cloud environment.
- Work with cloud vendor sales representatives on mutual customers.
Qualifications
- 3+ years of experience in Account Management supporting the UK market.
- 3+ years experience at a technology company.
- Experience supporting customers in the AWS ecosystem.
- Strong verbal & written communication skills in English and German, and ideally additional languages.
- Strong technical skills that enable you to engage productively with technical teams, and the ability to build influential relationships.
- Great operational/administration skills, analytical, detail-oriented and able to "zoom" in/out from the big picture to the minutiae.
- A desire to grow within the organization and continuously broaden your skill sets.
- A great sense of humor and enjoys having fun at work.
- Cloud certifications (e.g., AWS Cloud Practitioner or Google Cloud Digital Leader).
- Experience in FinOps.
Benefits
- Unlimited PTO
- Flexible working options
- Health insurance
- Employee stock option plan
- Professional development stipend
EEO and Diversity Statement
DoiT International is committed to an inclusive, equitable workplace where diversity is a strength. We actively cultivate an environment that values each individual's unique perspective. We collect gender data for diversity and inclusion programs in an aggregate and de-identified manner, and this information is kept separate from employment records and is not used in any employment decision. Voluntary participation in this data collection is welcomed.
AWS Account Manager, UK Remote UK in London employer: Doit Intl
Contact Detail:
Doit Intl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AWS Account Manager, UK Remote UK in London
✨Tip Number 1
Get to know the company inside out! Research DoiT's services, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to account management in the AWS ecosystem. Show off your problem-solving skills and how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DoiT family!
We think you need these skills to ace AWS Account Manager, UK Remote UK in London
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role and what DoiT is all about. Dive into our cloud management platform and services so you can show us how you can add value to our team.
Tailor Your Application: Don’t just send a generic CV and cover letter. Make it personal! Highlight your experience in Account Management and how it relates to the AWS ecosystem. We want to see how you fit into our culture and mission.
Show Off Your Communication Skills: Since strong verbal and written communication skills are key for this role, make sure your application reflects that. Keep it clear, concise, and engaging – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Doit Intl
✨Know Your Stuff
Make sure you have a solid understanding of DoiT's cloud management platform and services. Familiarise yourself with AWS and how it fits into the broader cloud ecosystem. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Relationship Skills
As an Account Manager, building relationships is key. Prepare examples of how you've successfully nurtured client relationships in the past. Be ready to discuss how you can engage with customers and identify growth opportunities for them.
✨Be Ready for Technical Questions
Brush up on your technical knowledge, especially around AWS and cloud technologies. You might be asked to explain complex concepts or how you've solved technical challenges before. Being able to communicate effectively with technical teams will set you apart.
✨Bring Your Sense of Humour
DoiT values a fun work environment, so don’t be afraid to let your personality shine through. Share a light-hearted story or two that reflects your character. It’s a great way to connect with the interviewers and show that you’d fit in well with the team.