At a Glance
- Tasks: Lead technical delivery for AI projects, ensuring smooth deployment and integration.
- Company: Join OpenAI's innovative Forward Deployed Engineering team in London.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Engage directly with customers and enjoy dynamic, high-stakes environments.
- Why this job: Make a real impact by transforming cutting-edge AI research into production systems.
- Qualifications: 7+ years in technical delivery with experience in AI/LLM systems.
The predicted salary is between 70000 - 90000 £ per year.
Overview
Open AI’s Forward Deployed Engineering (FDE) team partners with customers to transform research breakthroughs into production systems.
This role is based in London and supports a hybrid work model with up to 50% travel.
Responsibilities
- Own the technical delivery plan for multiple interdependent workstreams, translating business objectives into a roadmap with milestones, dependencies, and acceptance criteria.
- Run day‑to‑day engineering execution, tracking and driving delivery across Open AI FDE and customer teams, keeping progress unblocked and sequenced.
- Make real‑time trade‑offs on scope and priority to protect the critical path.
- Embed with customer teams to land production deployments, map workflows, shape tools/integrations, and translate requirements into a delivery plan.
- Lead onboarding, adoption, and change management for deployed systems.
- Partner with Product and Research to ensure platform components and research workstreams are ready to support deployment goals.
- Codify solution patterns and evaluations, extracting reusable patterns and packaging field signals to improve product and models.
- Own value cases and ROI, setting impact hypotheses, baselines, and KPIs; run pre‑/post‑deployment measurement and report to executive sponsors.
Qualifications
- 7+ years of customer‑facing technical delivery leadership with a track record of leading large, complex, high‑stakes customer engagements where outcomes depended on tight coordination and fast decision‑making, ideally involving AI.
- Experience shipping AI/LLM systems, with a strong understanding of solution patterns, integration basics, and production pitfalls.
- Excellent ability to navigate high ambiguity environments, simplify complex and dynamic work, and move fluidly between system‑level understanding and execution‑level detail.
- Strong technical fluency and sequencing instincts, confident discussing technical details, pressure‑testing architectures, and making trade‑offs.
- Strategic thinker capable of recognizing broader trends across deployments and connecting customer needs to scalable, reusable solutions.
- Translator with executive presence who can articulate complex technical trade‑offs to business leaders and convert strategy into day‑to‑day execution.
- Enjoy on‑site customer engagement (often 25‑50% of the time, sometimes higher).
- Expertise in at least one major sector (e. g., healthcare, energy, financial services, semiconductors, IT) to enhance solution framing and credibility.
- E&E Statement
Open AI is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other legally protected characteristic.
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