Strategic Enterprise Support Specialist

Strategic Enterprise Support Specialist

Full-Time 50000 - 70000 £ / year (est.) No working from home possible
Doist

At a Glance

  • Tasks: Deliver top-notch support for strategic customers and diagnose complex inquiries.
  • Company: Join Figma, a leading design platform with a focus on collaboration.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
  • Other info: Work in a vibrant London hub with a supportive team culture.
  • Why this job: Be the voice of the customer and make a real impact in a dynamic team.
  • Qualifications: Strong problem-solving skills and a passion for customer advocacy.

The predicted salary is between 50000 - 70000 £ per year.

Figma is seeking an Enterprise Specialist on the Product Support team in London.

You will partner with the Enterprise Support Manager to deliver high‑quality support for strategic customers, diagnose complex inquiries, and advocate for customer needs across Sales, Product, and Engineering.

This full‑time hybrid role can be based from our London hub.

You will build expertise across products, guide large organizations through workspace configurations, and act as a voice of the customer.

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Strategic Enterprise Support Specialist employer: Doist

Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.

Doist

Contact Details:

Doist Recruitment Team

We think you need these skills to ace Strategic Enterprise Support Specialist

Customer Support
Problem Diagnosis
Advocacy Skills
Collaboration
Product Knowledge
Workspace Configuration
Communication Skills