At a Glance
- Tasks: Design and optimise tech solutions while providing expert support to teams and clients.
- Company: Join Atlas Technica, a leading IT management firm with a focus on service and growth.
- Benefits: Enjoy competitive pay, comprehensive benefits, and remote work flexibility.
- Other info: Dynamic work environment with opportunities for professional development and career advancement.
- Why this job: Make a real impact in tech while working with innovative solutions and a supportive team.
- Qualifications: Degree in IT or related field with relevant experience in tech operations.
The predicted salary is between 60000 - 75000 £ per year.
- Sr. Tech Ops Engineer Reports to: Tech
- Ops Manager Department: Tech
- Ops Location: London, UK - Remote Status: Full Time
- About Atlas Technica
Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, which include hedge funds and other investment firms.
Founded in 2016, we have grown year over year through our uncompromising focus on service.
We value ownership, execution, growth, intelligence, and camaraderie.
We are looking for people who share our core values, thrive in and contribute to this environment, and consistently put the customer first.
Atlas Technica offers competitive compensation, comprehensive benefits, and great perks to our global team.
We strive to maintain a professional yet friendly environment while supporting the professional development and career growth of our team members.
Join Atlas Technica today!
Position Overview
The Senior Tech Ops Engineer is responsible for designing, implementing, optimizing, and supporting scalable, multitenant technology solutions used by both Atlas Technica employees and external clients.
This role serves as a subject matter expert across a portfolio of platforms, services, vendors, and applications while providing advanced technical support and guidance to internal teams.
A key focus of this position is identifying manual, repetitive, or inefficient operational processes and developing opportunities for automation and continuous improvement.
The Senior Tech Ops Engineer will research and evaluate new technologies, implement solutions in accordance with established best practices and documentation, and maintain clear technical documentation to support long-term scalability and operational consistency.
This individual will also monitor vendor roadmaps and product releases, support platform integrations, assist with vendor escalations, and provide second-line support directly to end users or other Atlas Technica team members.
Success in this role requires strong technical judgment, ownership, curiosity, and the ability to communicate complex technical information effectively to both technical and nontechnical audiences.
Responsibilities
- Serve as a subject matter expert for Atlas Technica’s multitenant technology solutions.
- Provide escalation and second-line support to end users and other Atlas Technica team members.
- Stay informed about new features, updates, and capabilities released by vendors for existing solutions.
- Create, maintain, and update technical documentation.
- Research and evaluate new vendors and technologies to determine whether stronger solutions are available.
- Identify manual or repetitive processes and develop opportunities for automation and optimization.
- Provide day-to-day user and platform support.
- Support the implementation and ongoing management of established solutions in accordance with best practices and technical documentation.
- Work with vendors to escal and resolve technical support issues.
Requirements
- A four-year college degree in Computer Science, Computer Engineering, Information Technology, or a related field, along with at least four years of experience in the IT industry working with relevant technologies; or at least eight years of overall IT experience, including two to four years of experience with relevant technologies.
• Experience working with
- Microsoft Azure services
- Microsoft 365 and Office 365
- Active Directory
- At least two years of experience using an automation or scripting language, such as Power Shell.
- At least two years of experience working with SQL or related relational databases.
- At least one year of experience working as an administrator for one or more of the following platforms: Connect Wise Manage, Connect Wise Screen Connect, Connect Wise CPQ/Sell, Connect Wise Bright Gauge, Ninja One, Audigy.
- Exposure to, or the ability to support and manage, Microsoft GDAP and Lighthouse.
- Experience integrating technology solutions through REST APIs.
- Ability to communicate complex technical information effectively to different audiences.
- Experience creating and maintaining technical documentation.
- Strong drive, willingness to learn, accountability for one's own work, and ownership of the overall outcome.
Desirable Qualities
- Active Microsoft Azure or Microsoft 365/Office 365 certifications.
- Experience working with and deploying one or more enterprise-level technology solutions.
- Experience supporting clients within the finance or alternative investment industries.
- Experience working with vendors to resolve technical support issues.
- Experience troubleshooting mac OS.
- Equal Employment Opportunity
Atlas Technica is proud to be an Equal Employment Opportunity employer.
We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, protected veteran status, disability status, or any other characteristic protected by applicable law.
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Sr. TechOps Engineer employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. TechOps Engineer
✨Join the IT Consultancy Buzz
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We think you need these skills to ace Sr. TechOps Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Doist.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Doist. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Doist
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
