At a Glance
- Tasks: Provide top-notch support for strategic customers and troubleshoot complex issues.
- Company: Join Figma, a leading design platform with a focus on collaboration.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
- Other info: Work in a dynamic environment with a focus on innovation and teamwork.
- Why this job: Be the voice of the customer and make a real difference in their experience.
- Qualifications: Experience in SaaS support and strong problem-solving skills required.
The predicted salary is between 50000 - 70000 £ per year.
Figma is seeking an Enterprise Specialist on the Product Support team to deliver high-quality support for our most strategic customers.
You’ll diagnose issues, collaborate with Sales, Product, and Engineering, and serve as a customer advocate across complex use cases.
In this full-time hybrid role, you’ll be based in London and partner with Enterprise customers to guide large-scale configurations, ensure successful deployments, and drive improvements based on customer feedback.
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Senior Enterprise SaaS Support Specialist employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
