At a Glance
- Tasks: Transform customer engagement through AI-powered conversations and lead strategic CX initiatives.
- Company: LivePerson, a leader in AI-driven customer experience solutions.
- Benefits: Competitive salary, flexible remote work, and opportunities for professional growth.
- Other info: Join a dynamic team focused on driving measurable outcomes for top brands.
- Why this job: Shape the future of customer experience with innovative AI strategies and impactful leadership.
- Qualifications: Proven experience in CX strategy and strong analytical skills.
The predicted salary is between 80000 - 120000 £ per year.
LivePerson is seeking a strategic, customer‑focused Senior Director of CX Strategy to transform how leading brands engage customers through AI‑powered conversations. You will partner with C‑level executives to define long‑term CX vision using CGP maturity models and lead Data Analytics and Conversational Design organizations to deliver insight‑driven recommendations.
You will oversee enterprise CX roadmaps, analytics, and executive communications while driving measurable outcomes in customer.
Remote UK: Senior Director, AI-Driven CX Strategy employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
