At a Glance
- Tasks: Manage customer experiences for Allica's Asset Finance product and support brokers.
- Company: Join the UK's fastest-growing fintech, dedicated to supporting SMEs.
- Benefits: Flexible working, private health cover, and a fun social environment.
- Other info: Diverse team culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in a dynamic role while helping local businesses thrive.
- Qualifications: Strong communication skills and a passion for excellent customer service.
The predicted salary is between 50000 - 50000 £ per year.
About Allica Bank
Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever.
Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.
Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.
Role Description
The purpose of the New Business Administrator is to ensure the best possible customer experience for Allica's Asset Finance product from the Banks panel of brokers.
Working closely with our Business Development Managers and Commercial Finance Brokers, our Sales Support, and Underwriting teams you will be responsible for a portfolio of AF cases, managing all relevant activity to progress the case efficiently and effectively through from proposal to document handover.
- Principal Accountabilities
- Submitting Asset Finance applications, in line with Allica's credit policies, ensuring sufficient information is provided to the Underwriters to enable them to make sound lending decisions.
- Deliver pre and post-sanction administration to ensure timely release of communications, acceptance conditions and document processing to support the bank's ethos of fast, high quality service.
- You are able to manage your workload and working day to ensure adherence to the team's service level agreements and quality expectations, driving efficiency through right first time.
- Maintain good working relationships with all panel brokers to ensure smooth and timely exchange of correspondence and communication.
- Able to build and maintain relationships with core internal stakeholders also; Underwriting and Business Development Managers being key.
- Maintain true and accurate records for each case including clear sanction audit trail.
- Ensure compliance with Bank's policies, procedures and guidelines together with all appropriate regulatory and statutory requirements, implementing actions to protect the Bank's business at all times.
- Adhere to the Bank's brand and culture values, ensuring that all accountabilities are undertaken in accordance with the Banks policies and procedures, and good client outcomes form the basis of decisions made.
- Communicate relevant information to team members, senior management and other interested parties ensuring essential features of the situation are understood, enabling informed decisions to be taken where appropriate.
- Communicate with Introducers and Business Development Managers to gather any necessary documentation required to assess loan applications.
- Maintain clear and accurate internal records for MI and monitoring.
- Maintain and update customer records, including data entry into Ascent, the Core Banking system.
- Assist Operations team and other departments as and when directed.
- Personal Attributes & Experience
- Excellent interpersonal and communication, with well-developed numeracy and written skills.
- Proven track record in providing excellent customer service.
- Capable of working in a fast-paced environment, managing complex, competing, and alternating priorities with a constant focus on delivery.
- Have resilience and energy for collaborating with others, working flexibly, and driving developments rapidly.
- Have confidence, creditability, and highly developed interpersonal skills with a 'can-do' attitude.
- A 'doer' - happy to roll sleeves up as needed and do whatever is needed to move the business along.
- Organisational and time-management skills.
- Strong technical skills, especially MS Excel, Power Point, Share Point, Outlook, etc.
- Working at Allica Bank
At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.
Our employees are at the heart of everything we do, so our benefits are designed with you in mind:
Benefits
- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave
Don't tick every box?
Don't worry if you don't have all the skills or requirements listed on the job description. If you think you'll be a good fit, we'd still love to hear from you!
Flexible working
We know the '9-to-5' isn't right for everyone.
That's why Allica Bank is fully committed to flexible and hybrid working.
Please let us know what is best for you and, if we can, we will do our best to accommodate.
Diversity
We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles.
Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
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New Business Administrator in Milton Keynes employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Administrator in Milton Keynes
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace New Business Administrator in Milton Keynes
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Doist.
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Research and Reflect:Before hitting that 'apply' button on Doist's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Doist
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Doist.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
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✨Network with Industry Professionals
Before your interview, reach out to current or former Doist employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
