At a Glance
- Tasks: Manage commercial mortgage cases and ensure a smooth customer experience from offer to completion.
- Company: Join Allica Bank, the UK's fastest-growing fintech firm focused on supporting SMEs.
- Benefits: Enjoy flexible working, private health cover, and a supportive team environment.
- Other info: Be part of a diverse team with excellent career development opportunities.
- Why this job: Make a real impact by helping local businesses thrive through innovative lending solutions.
- Qualifications: Customer service experience and strong analytical skills in commercial mortgages.
The predicted salary is between 35000 - 45000 £ per year.
About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever.
Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.
Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.
The purpose of the Completions Officer role is to ensure the best possible customer experience for Allica's lending products from Offer stage through to loan drawdown and completion.
Working closely with our Business Development/Relationship Managers, our legal and valuation panels and our Underwriting teams you will be responsible for a portfolio of lending cases, managing all relevant activity to progress the case efficiently and effectively through to completion.
If you think you can deliver operational excellence in the Commercial Mortgage arena, this is the role for you.
- Principal Accountabilities
- Deliver post-sanction administration to Commercial Mortgages, ensuring timely release of communications, legal and valuation instructions and payments to support the bank's ethos of fast, high-quality service.
- Responsible for satisfying Conditions Precedent to the Mortgage, supporting internal and external stakeholders to drive completions.
- Managing a pipeline of cases to ensure adherence to the team's service level agreements and quality expectations.
- Maintain good working relationships with all legal and valuation panel partners to ensure smooth and timely exchange of correspondence and communication.
- Build and maintain relationships with core internal stakeholders; Underwriting and Business Development Managers being key.
- Maintain clear and accurate records for each case, including clear sanction audit trail, for MI and monitoring.
- Ensure compliance with Bank's policies, procedures and guidelines together with all appropriate regulatory and statutory requirements, implementing actions to protect the Bank's business at all times.
- Communicate relevant information to team members, senior management and other interested parties ensuring essential features of the situation are understood, enabling informed decisions to be taken where appropriate.
- Maintain and update customer records, including data entry into the Core Banking system.
- Assist Operations team and other departments as and when directed.
- Support wider lending teams, which may include cross skilling and working across Asset Finance, Non-Property backed lending, and unsecured lending.
- Personal Attributes & Experience
- A strong customer service ethic: Experience of delivering a high standard of customer experience in a fast paced environment.
- Excellent analytical and problem-solving skills developed from a Commercial Mortgage based background.
- Knowledge of the commercial environment and lending pipeline management.
- A good level of financial and commercial awareness.
- A good understanding of Conduct and Treating Customers Fairly requirements relevant to Credit Operations.
- Excellent oral and written communication skills, along with strong relationship management skills as the role works closely with a number of internal and external stakeholders.
- Working at Allica Bank
At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.
Our employees are at the heart of everything we do, so our benefits are designed with you in mind:
- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave
- Flexible working
We know the '9-to-5' isn't right for everyone.
That's why Allica Bank is fully committed to flexible and hybrid working.
Please let us know what is best for you and, if we can, we will do our best to accommodate.
Diversity
We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles.
Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
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Commercial Mortgage Officer in Milton Keynes employer: Doist
Brink's is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive global commercial strategies in the ATM lifecycle solutions sector. With a strong focus on professional development and growth opportunities, employees are encouraged to expand their skills while contributing to sustainable growth and operational excellence. Located in a dynamic environment, Brink's offers unique advantages such as a diverse team and the chance to build long-term partnerships with global customers, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Mortgage Officer in Milton Keynes
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace Commercial Mortgage Officer in Milton Keynes
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Doist.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Doist's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Doist
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Doist.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
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✨Network with Industry Professionals
Before your interview, reach out to current or former Doist employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
